217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processing claims
I wish my own health insurance was as efficient and customer friendly.
Insurer: Embrace
By: Randy
Fantastic Company!
Pets Best has been fantastic! They are extremely prompt on payment on claims. They are more expensive than some companies, but they reimburse so much more. My 19 year old cat recently passed away and I submitted the claim for the cremation. Not only did they promptly pay it, the took care of cancelling my policy without me having to make that difficult phone call. And they sent me a nice card. I strongly recommend this company. They're worth the extra cost!
Insurer: Pets Best
By: Kris
Fantastic service!
Very speedy service, no complications, fast reimbursement.
Insurer: Trupanion Canada
By: Bianca
Fantastic service!
Very speedy service, no complications, fast reimbursement.
Insurer: Trupanion
By: Bianca
Trupanion WILL raise your rates as your dog ages.
You will start out with a low "Guaranteed" premium. Once your dog starts to age the rates will go up about $10/year. Even if your dog has been healthy its whole life.
Insurer: Trupanion Canada
By: Stephen
Great Insurance
Embrace is very responsive with all communication. And has always explained everything to the fullest with claims and refunds. They are not only helpful and thorough but fast! We have never been waiting around for our reimbursement! We were on the fence about insurance and have been nothing but pleased with our decision since we made it! It gives us great peace of mind! We LOVE embrace and tell ALL our friends with pets that's this is the best one to get! I have heard nightmare stories from other people and other companies, but have not had a bad experience yet! We will be embrace customers for as long as we are pet owners!
Insurer: Embrace
By: Kira
Great
My 6 year old golden has arthritis and adequan injections help her maintain her activity level. She is frisky and playful again. Embrace has help with coverage for these injections. Thank you embrace. Same dog became illl with lethargy vomitting and diarrhea. Embrace provided coverage for this as well. I am very happy with this insurance plan. And would highly recvomended it. They are prompt to reply to claims and courteous
Insurer: Embrace
By: Mary
Ugh!! Money over pet
Your premiums increase like crazy. It makes more sense to put that money away each month and build a little "reserve" for them. Because you will have a hard time actually using it or getting it back (in care) from Trupanion. Above all they are an insurance company - money money money... When we got our pets and I was blinded by my love for them, I thought I would get the best for them. At the time Trupanion sounded great. Trupanion will send you "cookie cutter" emails, making you think they care, "Thank you for taking such good care of your furry friend". But it's complete BS. All they care about is your $$ (Insurance company!)... After constantly having to go through the appeal process, those emails start to sound very patronizing. They will also contradict what the vet said, and talk down to you in the emails - like you don't know your own pet. Our vet has been flabbergasted with the lack of care Trupanion provides. When it comes back to it, as an insurance company, they will do all they can to NOT support you. Sadly, after several years with them I finally get it. I will definitely NOT be using them in the future and my family is currently looking at alternatives... Hopefully the cancellation procedure isn't too bad...
Insurer: Trupanion Canada
By: LoveMyFurBabies!
Very efficient!
My 18 year old cat, Liza, was diagnosed with ulcerations in her eyes and pancreatitis. After all the testing and curing, the bill was overwhelming to me. I quickly submitted the bills that totaled about $2400 and I was pleased that ASPCA Pet Insurance was just as quick to pay on the claims. I was pleased that they have a direct deposit set up so that the money went directly into my checking account and I was able to pay the credit card company quickly. Plus, I received a call back from two ASPCA Pet Insurance staffers to make sure that Liza was okay! Thank you so much for doing what you do best!!!!
Insurer: ASPCA
By: Robin
Great pet insurance company
My cat was shaking her head and scratching her ear for about two weeks. Antibiotics didn't work, so I took her to a surgeon who informed me that she needed a ventral bulla osteotomy. I scheduled the surgery for the next day, but was worried about how I would pay for it. I contacted Healthy Paws several times that day and while they could not pre-approve the surgery, they were very responsive and told me that it would likely be covered. After the surgery, I submitted the invoice and my cat's medical records, and Healthy Paws quickly processed and approved my claim. I am very happy with how quickly the claim was processed.
Insurer: Healthy Paws
By: Jennifer