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Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion, THANK YOU
I will be more than happy to write up this review giving a "10+" rating to Trupanion Pet Insurance and their caring and prompt service. Our family adopted our American Pit Bull Terrier, Ke'ala from a high-kill shelter in Southern California last August, 2013. She was 14 weeks old and just fit into our family very well. She came to us with numerous "Cooties" from the shelter such as worms and other intestinal maladies, but with the great care from our fantastic vets at Rolling Hills Animal Hospital in San Pedro, CA, she grew up into a beautiful animal. She turned 1 on 6/8/14, and a week later, things took a strange turn. She started limping, and when we took her to our vet, she was x-rayed and diagnosed with severe hip dysplasia. The x-rays also revealed a wedging of her spinal bones which was very concerning to our vet. Within 24 hours, Ke'ala was lame (she could not walk more than 3 steps without collapsing) with signs of neurological symptoms of lack of sensation /pain response in her back legs. We took her to a speciality hospital which evaluated her right away. They were great. But TRUPANION was just awesome. Their critical "pre-authorization" process got her the care she needed right away along with the security that we would not have to worry with covering this payment. Not only did they cover her neuro work-up, but again due to the critical pre-authorization process, they covered her 1st of 4 proposed surgeries that allow her to walk again. TRUPANION IS A GOD S
Insurer: Trupanion Canada
By: Donna
Trupanion, THANK YOU
I will be more than happy to write up this review giving a "10+" rating to Trupanion Pet Insurance and their caring and prompt service. Our family adopted our American Pit Bull Terrier, Ke'ala from a high-kill shelter in Southern California last August, 2013. She was 14 weeks old and just fit into our family very well. She came to us with numerous "Cooties" from the shelter such as worms and other intestinal maladies, but with the great care from our fantastic vets at Rolling Hills Animal Hospital in San Pedro, CA, she grew up into a beautiful animal. She turned 1 on 6/8/14, and a week later, things took a strange turn. She started limping, and when we took her to our vet, she was x-rayed and diagnosed with severe hip dysplasia. The x-rays also revealed a wedging of her spinal bones which was very concerning to our vet. Within 24 hours, Ke'ala was lame (she could not walk more than 3 steps without collapsing) with signs of neurological symptoms of lack of sensation /pain response in her back legs. We took her to a speciality hospital which evaluated her right away. They were great. But TRUPANION was just awesome. Their critical "pre-authorization" process got her the care she needed right away along with the security that we would not have to worry with covering this payment. Not only did they cover her neuro work-up, but again due to the critical pre-authorization process, they covered her 1st of 4 proposed surgeries that allow her to walk again. TRUPANION IS A GOD S
Insurer: Trupanion
By: Donna
Awesome !
I have two of my dogs insured with Trupanion and have been very happy ! Jesse came to us as a pup, she was spayed at approximately 6 months old. Did you know that 1 out of 250 dogs will develop incontinence after being spayed or neutered ? I didn't !!! Well my poor Jesse was that one. Trupanion was there for us ! No questions asked ! Every couple of months I get her meds (that she has to take twice a day) I submit the receipt and its reimbursed ! Trupanion is awesome ! Reimbursements are quick, response time on my submission is super fast and their customer service is top notch ! This is one decision I made that I am very thankful for ! Thank you Trupanion !
Insurer: Trupanion Canada
By: Debbie
Awesome !
I have two of my dogs insured with Trupanion and have been very happy ! Jesse came to us as a pup, she was spayed at approximately 6 months old. Did you know that 1 out of 250 dogs will develop incontinence after being spayed or neutered ? I didn't !!! Well my poor Jesse was that one. Trupanion was there for us ! No questions asked ! Every couple of months I get her meds (that she has to take twice a day) I submit the receipt and its reimbursed ! Trupanion is awesome ! Reimbursements are quick, response time on my submission is super fast and their customer service is top notch ! This is one decision I made that I am very thankful for ! Thank you Trupanion !
Insurer: Trupanion
By: Debbie
100% Satisfaction!
Our cat became ill in undet a year's time of having Trupanion Insurance. They couldn't have made it easier for us. The vet submitted the invoices, we received confirmation of same and then a followup within a day or so informing us of the alloted coverage. Then the check followed shortly in the mail. Our cat is doing great and we have not been financially devastated. We highly recommend Trupanion! It has been well worth it!
Insurer: Trupanion Canada
By: Judy
100% Satisfaction!
Our cat became ill in undet a year's time of having Trupanion Insurance. They couldn't have made it easier for us. The vet submitted the invoices, we received confirmation of same and then a followup within a day or so informing us of the alloted coverage. Then the check followed shortly in the mail. Our cat is doing great and we have not been financially devastated. We highly recommend Trupanion! It has been well worth it!
Insurer: Trupanion
By: Judy
dependable and efficient
We have had two emergency situations with our retriever. Hartville followed through on both claims. We received reimbursement quickly with very little effort. I would recommend Hartville Pet Insurance to everyone!!!
Insurer: ASPCA
By: Karyn
Fantastic, Up-Front, Relaible Coverage!!
I have had Embrace Pet Insurance for over 4 years now. I am very impressed with the high degree of professionalism and worry-free claim processing and the reimbursements that I have received, consistently, from this company. This pet insurance has made it possible for me to meet my dog's extensive medical needs.
Insurer: Embrace
By: AN
Great Service and Fast Claims
I rescued a Greyhound that got a sudden illness. Pets Best came to the rescue and was a HUGE help for me and for Max's medical bills! I filed my claim and was reimbursed extremely fast. I can't say enough good things about this company and what they do for people facing large vet bills like myself.
Insurer: Pets Best
By: Evelyn
Dealing with Cushings
Sofia had to have several blood and urine tests to determine that she does have Cushing. I submitted the claims which were handled quickly and the checks arrived in the mail promptly.My only negative thing about the way the claims are handled is that it may seem that in NYC, where I live, the cost of those tests are higher than the allowance set by Petshealth Care Plan. So it was a bit costly for us. Otherwise, the phone people were very helpful, polity and caring.
Insurer: ASPCA
By: Silvia