217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pleased with Embrace
I am pleased with Embrace and that they respond quickly when have a question regarding claim submitted or other info might need. Their representatives are always courteous. This past claim submitted I did have questions and representative responded and answered my questions. Very please with Embrace. Also, like the fact that they deposit claim check into direct deposit and let you know that it has been deposited.
Insurer: Embrace
By: Kathkeen
Fantastic Coverage
We decided to get pet insurance for our dog, Arthur, a few months after we adopted him from a local shelter. We chose Healthy Paws primarily due to the excellent reviews we had read. Well, who would have thought we would have needed insurance for our young dog within three years of his adoption. Arthur started to have trouble walking and he underwent a number of tests over a six month period to determine what was causing his lameness. In April 2014, we received the terrible news that he had Lupus. Three months later we made the very difficult decision to say goodbye to him as his health was declining so dramatically. Our sincere thanks go out to Healthy Paws for their amazing coverage throughout Arthur's illness. The claims to Healthy Paws were many and it was very impressive how quickly those claims were received and processed. The financial expenditure was huge and Healthy Paws was always there for us. Thank you!
Insurer: Healthy Paws
By: Virginia
So glad I made this choice!
Healthy Paws so far has proven to be an excellent choice for my pet's insurance needs. The rates are fair and they are extremely efficient in paying out claims. You can upload bills directly on their site and the claims are paid within 3-4 days. They also sent out an email inquiring about my pet's condition after I submitted a bill for a growth removal and biopsy. I was surprised and happy to know that they care about clients.
Insurer: Healthy Paws
By: L.
Chloe and Embrace
Chloe recently developed a UTI and was in some pain. We had to take her to the 24 hour emergency vet since our vet was closed. Then we had to take her to our vet for the check up. Embrace handled the claim excellently and we received our check promptly which helped a lot. And Chloe feels great. Thanks Embrace!
Insurer: Embrace
By: Debra
5 - Star Rating
I have had the accident/illness coverage for my 2 dogs for about 3 years now. I am happy, happy, happy with it!They quickly let you know that they received your claim and then usually within 2 weeks, they let you know the claim is paid (or applied to the deductable). I have never had pet insurance before, but am so happy I decided to purchase it now! It has paid off greatly. I can rest easy knowing that if anything happens to my girls, I will be able to afford to have whatever needs done to be done! Thank you, Embrace!
Insurer: Embrace
By: Sandy
Best Experiance Ever!
We got Remmi when she was 2 months old (April 2013) a few months after our older bullmastiff had ACL surgery, which we didn't have insurance for. I researched numerous pet insurance companies and kept coming back to Pets Best. November 2013 we decided to sign up. Then to find out in January 2014 she has luxating patellas (yes both knees). February she had surgery on her left knee and the right one just this past July. We haven't been denied any reimbursement that we've submitted. Anytime I contact the team they have been the most pleasant, knowledgable and helpful group to work with. Simply amazing - thank you Pets Best!
Insurer: Pets Best
By: Bridget
Confused
I thought the wellness & Illness were two different claims.He had his wellness check up a few months ago.This claim was due to sickness,Poor boy was throwing up & crying as if in pain,Could you please explain difference in the two types,Meaning Illness & wellness.I have always been happy with this insurance just not sure of the difference between the two now.I've never used the illness plan before. Thank you Betty Grauer
Insurer: Embrace
By: betty
Diva Cushen - Lymphoma
Pleased - though processing takes too long as the claim details are usually the same and hve been submitted previously in other situations due to Diva's condition.
Insurer: Trupanion Canada
By: MARIE
Diva Cushen - Lymphoma
Pleased - though processing takes too long as the claim details are usually the same and hve been submitted previously in other situations due to Diva's condition.
Insurer: Trupanion
By: MARIE
Bilateral Entropion
My English Bulldog required bilateral entropion. For those that do not know what that is, it is simply the surgical procedure that removes skin around the eyes due to inward folding eyelids. This condition caused my dog constant eye irritation and more importantly, corneal ulcers. Thus, my dog endured the procedure which went well. However, the aftermath was quite scary. My dog didn't recover well and required multiple doctor visits afterward. Her appetite disappeared and she was completely lethargic and expelled no energy. She coughed and was wheezy and she had diarrhea. Her eyes were completely fine though. After three more vet visits, blood tests, and full x-rays, she was diagnosed with suspected pneumonia as a result her breed type. We incurred A LOT more costs than expected. Luckily we have TRUPANION insurance and they covered the surgery and all post-operative complications so far including the full blood tests, x-rays, and medication. I am extremely pleased that Trupanion considered all her post-operative complications under the same deductible as the bilateral entropion. I have full faith in Trupanion as a fair and compassionate pet insurance that recognizes the financial burdens that pet owners face. I would definitely recommend Trupanion insurance, especially if you have a breed that is high risk to many complications.
Insurer: Trupanion Canada
By: Elize