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Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service and follow up
We recently submitted 2 claims, 1 for each of our dogs, they required different medical assistance and the follow up from Trupanion was fantastic. Both claims were resolved in a timely fashion and to our satisfaction.
Insurer: Trupanion
By: Tracey
Very Prompt Service
Embrace's Claim Service is always very prompt. The claim representatives are always very courteous and answer any questions I have. Thanks Embrace!
Insurer: Embrace
By: Janice
Healthy Paws is INVALUABLE!!!!!
Best thing we ever did was to purchase Healthy Paws insurance for our dog, Jake. He had to have x-rays and meds for a hurt paw. My vet submitted the claim and Healthy Paws kept me advised of the status throughout the process. Easy as pie and received 90% of payment the next week. It truly does pay for itself. I tell all my friends with pets that they are crazy not to purchase this. Jake also has a skin condition and Healthy Paws pays for his monthly medication. Simply cant go wrong. And to top it off....best customer service ever!!!!!!
Insurer: Healthy Paws
By: Lillian
good
Only problem was the claim amount should have been sent to the clinic it was not, it was sent to me.
Insurer: Trupanion Canada
By: Marie
good
Only problem was the claim amount should have been sent to the clinic it was not, it was sent to me.
Insurer: Trupanion
By: Marie
Very Happy with Wellness Rewards Plan
I purchased the Wellness Rewards Plan in addition to my insurance, since I knew I would make up the cost and get my money's worth no problem (I get a monthly dose of Revolution for my cat.) For this particular claim, I submitted receipts for Revolution and a fecal exam and was refunded the full amount I asked for with no hassle at all. If you don't mind waiting a couple weeks for everything to process, and if you actually remember to submit your receipts (I just emailed them along with the form), then it's totally worth prepaying for additional Wellness coverage!
Insurer: Embrace
By: Xanthe
Perfect
Quck, easy, dependable and no suprises. Trupanion tells you want they will do, does what they say they will do (pay) then follows up to make sure you received payment. All done promptly and efficiently. I could not be more satisfied.
Insurer: Trupanion Canada
By: Kris
Perfect
Quck, easy, dependable and no suprises. Trupanion tells you want they will do, does what they say they will do (pay) then follows up to make sure you received payment. All done promptly and efficiently. I could not be more satisfied.
Insurer: Trupanion
By: Kris
Efficient
Submitted wellness claim on 8/22/14, email on 8/28/14 saying claim was processed and payment was on the way!Neat feature allows online claims tracking. So far, Embrace has not disappointed me.
Insurer: Embrace
By: Claudia
Healthy Paws has been a life saver for my family!
I have 3 dogs and Healthy Paws has been wonderful! I chose the 90% reimbursement option and it has paid off in spades. My oldest dog recently had 2 rumors removed (one from each eye) and I was reimbursed within a couple of days. Not only is it quick and easy to send the information via email, but the follow up to check on my dogs. I have been with them for about 5 years now and have been very satisfied!
Insurer: Healthy Paws
By: Kelly