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Healthy Paws is the Best!!!
My husband insisted on getting insurance on our puppy. I looked into reviews for many of the pet insurance companies out there and based on reviews and price that Healthy Paws was the one for us. I am SO HAPPY we went with them. Not even 4 months after getting her insurance she tore her ACL. With vet bills and surgery it was over $3,000.00!!! It has only been 2 weeks and we have already received the reimbursement check for the surgery!! It would have been even quicker but I hadn't realized that our vet had not sent over all of her medical forms. After I submitted her bills online, which was SUPER EASY, I received an email stating that they were waiting on those forms. I called the vet to have the correct forms sent over then called Healthy Paws to let them know that they would be faxing them over. They said no problem and that it takes just a few days to be processed when faxed. Well a few days later I got another email saying that they still needed the medical forms. Frustrated, I called Healthy Paws to see what was wrong. Leslie and Erin were so nice and helpful. Even though it was probably very frustrating on their end they NEVER expressed any sense of annoyance with me. They actually said they would be happy to call the vet to tell them exactly what still needed. The next day I received an email that it was all being processed. A day after that I received the statement showing the breakdown on how they are reimbursing me and that the check was in the mail. I HIGHLY recommend Healthy Paws. Every single part of this process with them has been easy which is great because then we could concentrate on our baby and getting her better!!!!
Insurer: Healthy Paws
By: Cynthia
Amanda Collins is on it!
Thanks to Amanda Collins, contacting her via email post faxing of each pet claim, she has always responded quickly, processed each claim, scheduled any reimbursement deposit & has always given a detailed explanation in a speedy & direct form. I appreciate her efficiency and great customer service. Note that I have used her as my contact for claims submission from roughly the beginning of our policy.
Insurer: Embrace
By: Stephanie
The best pet insurance out there!!!!
My dog somehow got into rodenacide (rat poison) and became very ill. I immediately took her to the hospital and we began treatment to save her. The bill quickly became very high and thanks to healthy paws I didn't even have to think about it! I'll pay for the peace of mind to save our furry family member!!
Insurer: Healthy Paws
By: Robert
Healthy Paws - Good Decision
Happy to report that Button, our rescue Yorkshire terrier, is on the mend and feeling his old perky self! Button had eaten a non-skid rug and within two weeks of this incident, he was in the animal hospital twice for vomiting, lethargy and diarreha. We were worried sick. According to the Vet at the animal hospital, the little guy seems to have a very sensitive tummy and can be allergic to any kind of food that flies -- so he banned from turkey, duck and chicken. We were very worried dog parents while he was recovering in the animal hospital--he was a very sick little guy. He is now on a very strict limited ingredient diet. I am so thankful to have the peace of mind of having Healthy Paws pet insurance. In my mind, I never wanted to make a decision for a sick dog (especially one with a lot of living ahead of him) based upon high veterinary costs and care. I have the 90% reimbursement (after a $500 yearly deductible) and the insurance does not cover Vet exams (small cost in my book). The Vet bill was over $1700 for once overnight stay with x-rays. In Button's care, having this insurance this was comforting when I was presented with a vet bill that could put a family into debt. Your reimbursement of the claim was prompt, and customer care is great. I have been talking to a lot of pet parents, and it seems that I made a good decision with Healthy Paws as health care insurance for my Button! This coverage will suit Button just fine for what I hope is a healthy long life ahead. Thank you again! Ann, Mark and Button
Insurer: Healthy Paws
By: Ann
Thank goodness for Trupanion
Several years ago we adopted a yorkie female that was 3 years old. Within 3 months of adopting her she developed some problems that resulted in us having to have her put down after we exhausted over $5000 of our savings trying to save her. At that very moment I swore I would never own a pet without insurance so that I am not in a situation where finances make the decision of life or death. Insurance may not have made a difference in the final outcome, but I certainly would have been able to do much more. 2 years ago, we purchased a yorkie puppy. The day I brought home I purchased Trupanion for his protection and my piece of mind. Just recently we made our first claim. Bailey "stole" a bone without our knowledge and ate the entire thing! It appears that tiny pieces of it lodged in his digestive track and made him very sick. We had a policy with zero deductable and 90% coverage and I was so much more comfortable knowing money would never be an issue in his treatment decisions. We were fortunate that we have an excellent vet and we were able to clear his situation without surgery and he made a full recovery. We were reimbursed by Trupanion within 10 days of his discharge. The staff at Trupanion were attentive to us and did everything possible to insure that we recieved speedy claim service. I highly recommend it!
Insurer: Trupanion Canada
By: Cynthia
Thank goodness for Trupanion
Several years ago we adopted a yorkie female that was 3 years old. Within 3 months of adopting her she developed some problems that resulted in us having to have her put down after we exhausted over $5000 of our savings trying to save her. At that very moment I swore I would never own a pet without insurance so that I am not in a situation where finances make the decision of life or death. Insurance may not have made a difference in the final outcome, but I certainly would have been able to do much more. 2 years ago, we purchased a yorkie puppy. The day I brought home I purchased Trupanion for his protection and my piece of mind. Just recently we made our first claim. Bailey "stole" a bone without our knowledge and ate the entire thing! It appears that tiny pieces of it lodged in his digestive track and made him very sick. We had a policy with zero deductable and 90% coverage and I was so much more comfortable knowing money would never be an issue in his treatment decisions. We were fortunate that we have an excellent vet and we were able to clear his situation without surgery and he made a full recovery. We were reimbursed by Trupanion within 10 days of his discharge. The staff at Trupanion were attentive to us and did everything possible to insure that we recieved speedy claim service. I highly recommend it!
Insurer: Trupanion
By: Cynthia
Wish I Knew About Embrace Years Ago
Having had other Pet insurance in the past, I had pretty much gotten used to and accepted that it was not only a struggle to get compensated what I had spent (or no more than a certain percentage of that), it was also a gamble trying to figure what they would cover and what they wouldn't. No issues with Embrace; not only was follow-up on the claim almost instantaneous, everything is clearly spelled out in the policy...no secret decoder ring required!
Insurer: Embrace
By: David
Excellent
As all my claims have been, this one was easy and fast. The vet clinic filed the paperwork and within the day I was notified of the claim amount to be covered and a cheque was posted.
Insurer: Trupanion Canada
By: Tammy
Excellent
As all my claims have been, this one was easy and fast. The vet clinic filed the paperwork and within the day I was notified of the claim amount to be covered and a cheque was posted.
Insurer: Trupanion
By: Tammy
Great Service
Trey, our Boston Terrier developed a growth on his back and several smaller ones on his hind leg. Trey underwent successful surgery to remove the growths. I submitted my claim on Thursday. Healthy Paws processed the claim the same day and I had a check for 90% of the vet bill the following Monday. I have submitted several smaller claims and they are always processed in less than a week. Fantastic service from Healthy Paws.
Insurer: Healthy Paws
By: T