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Pet parents across the U.S. and Canada have left over 216,554 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Service from this company
I am new to the whole pet insurance business, but after having major medical expenses with my last dog, I decided it was time to investigate pet insurance. Trupanion seemed to have the best rates for what was included. Unfortunately, I've had to use them a couple times so far with my new puppy. The people at the call in center are really great and helpful. Once I met my deductible, they have reimbursed me pretty easily and quickly. There aren't too many forms to fill out, and they just do what they say they will. I feel like they genuinely care about my pet! I am happy to recommend Trupanion if you are looking for pet insurance.
Insurer: Trupanion Canada
By: Tom
Great Service from this company
I am new to the whole pet insurance business, but after having major medical expenses with my last dog, I decided it was time to investigate pet insurance. Trupanion seemed to have the best rates for what was included. Unfortunately, I've had to use them a couple times so far with my new puppy. The people at the call in center are really great and helpful. Once I met my deductible, they have reimbursed me pretty easily and quickly. There aren't too many forms to fill out, and they just do what they say they will. I feel like they genuinely care about my pet! I am happy to recommend Trupanion if you are looking for pet insurance.
Insurer: Trupanion
By: Tom
Great coverage for the unexpected illnesses
I am so thankful I have Pet's Best Insurance for both my dogs.I own two rescued Basset Hounds. They were "supposed to be" healthy when I adopted them. They are healthy now. Of course, there are always unexpected illnesses. Because Pet's Best has helped me with my dog's illnesses over the years, I'm able to help "my girls" live in health & happiness. Thank You Pet's Best!
Insurer: Pets Best
By: Susan
This Insurance is great
I had to take my cat Noodles to the vet the other day and thank goodness I had this insurance otherwise financially I do not know what i would have done.I was even able to you my Petdiscounts from Dr. SmartPhone MD to get his medicine. I suggest anyone with pets should check that out as well you save on healthcare for yourself and your pets. www.drsmartphonemd.com/pet_discount
Insurer: ASPCA
By: Aaron
Happy from day one!
We adopted Atz Lee, a shepherd/lab mix, 6/12/13. I got his on insurance on 6/14. We had to use it that week for Kennel cough. Then in Dec. he had to have surgery on one of his hips. Embrace made it very easy to send in our claims and answered all my questions. Everyone is pleasant, reimbursement comes quickly and they always follow up. We also purchased the well care coverage which has helped with vaccines and his upcoming neutering. Thank you Embrace Team!
Insurer: Embrace
By: Darcy
Amazing
My 4 legged kid has epilepsy. She's on 2 medications daily & trupanion has been amazing! As soon as I pick up her meds from the pharmacy I submit my claims & they mail a check reimbursing me within 1 week! Best insurance ever!! I had VPI insurance in the past with my previous dogs & they were horrif at paying claims. I would recommend trupanion to every pet lover!!
Insurer: Trupanion Canada
By: Heidi
Amazing
My 4 legged kid has epilepsy. She's on 2 medications daily & trupanion has been amazing! As soon as I pick up her meds from the pharmacy I submit my claims & they mail a check reimbursing me within 1 week! Best insurance ever!! I had VPI insurance in the past with my previous dogs & they were horrif at paying claims. I would recommend trupanion to every pet lover!!
Insurer: Trupanion
By: Heidi
Incredibly disappointed
Just recently bought our dog and was told that we had a 60 day free trial of their insurance. Thinking it would be a great deal I tried it out and felt thankful when my dog got sick and had treatment. Trouble began immediately! Maybe it was because I was on a trial basis, but I hear nothing from them for several weeks in regards to my claim. I called them once and was told they'd have a response later next month! The second time I called I was told they received my claim almost 20 days AFTER I had sent it. When I finally got a reply it was to tell me that no invoice was included with my claim, even though I was with my vet and watched her attach all important documents and fax them with me in her office and I feel that telling us this was a slap to my vet's practice. After complaining, I'm later told that because we had just signed up they wouldn't help with our claim because it was within the first 30 days we signed up. What's the point of telling us we had a 60 day trial if we can't even use 30 of it. Will be looking for another pet insurance. Very disappointed.
Insurer: AKC
By: Robert
Dog sick! Policy doubled $$$$$
My dog was diagnosed with a disease. Eight months later when it was time to renew the policy....Pets Best more than doubled the yearly amount. When I called about the increase, I was told it was because they changed underwriters. When I received the renewal notice this year....IT INCREASED BY ANOTHER $600. This time I was told it was because of her age and breed. I realize that policies need to increase.....but not by $1200 in two years. This company takes advantage of pet owners with sick pets. I am sure they will triple next year. I wish I would have known about Trupanion when I bought insurance for my pet.
Insurer: Pets Best
By: CK
Unduly Restrictive Coverage Denial
Our Pitbull had a paw cyst removed when 2. No sign of cancer or reoccurence om the months to follow (he is now 4). After submitting full medical records last Aug 13, Embrace gladly accepted our dog for their coverage. However, this changed with his first illness claim 9 months later. Embrace replied their underwriter - erring on the side of safety for Embrace, deemed the cyst was possibly cancerous and therefore would be labeled a reoccuring and pre-existing cancerous condition warranting denial of any future cancer or mass removal claims when this young dog gets much older. I might add, despite the coverage denial for cancer, Embrace did not make any effort to reduce the monthly premium. Credit to them, they were very polite through the process, but it is like being stabbed in the heart with a knife while your attacker smiles. Needless to say, we won't be staying with Embrace any longer and unless you want to risk delayed coverage denial (for no valid reason) I would recommend you stay away from Embrace.
Insurer: Embrace
By: Mark