217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reimbursement and follow up
I received my reimbursement and a very nice follow up call on a timely basis. Great company!
Insurer: ASPCA
By: Sam
SO IMPRESSED WITH THIS INSURANCE
Our 8 month old yellow lab Gunner got sick and his vet bill was 638.00 I submitted my claim within a day and they were so fast finalizing the claim I had a check in my hand within 10 days. I met my deductible and I picked the 90% reimbursement and they have very good customer service so nice and caring. I am so happy to have Healthy Paws its perfect for our dog I don't mind paying my premium every month I know they will take care of our puppy when he gets sick. I shopped around this one is A+++++++
Insurer: Healthy Paws
By: Debbie
Pets Best is the Best
I am so grateful that I had Pets Best Insurance for the final 4 years of my senior cats lives. The claims process is easy and the response for payment is quick. They truly are a caring group - I received a sympathy card when my cats died. I recommend this insurance to every pet owner. When I'm ready for another pet I will definitely insure them with Pets Best again.
Insurer: Pets Best
By: Donna
Friendly and fast service
Response quick and accurate. Nice friendly emails mentioning how I cared for my dog. Kind of silly as obviously scripted but sweet nonetheless. A nice reminder that my insurance would be there even in a very serious or expensive situation!
Insurer: Trupanion Canada
By: Stephanie
Friendly and fast service
Response quick and accurate. Nice friendly emails mentioning how I cared for my dog. Kind of silly as obviously scripted but sweet nonetheless. A nice reminder that my insurance would be there even in a very serious or expensive situation!
Insurer: Trupanion
By: Stephanie
Pets Worst
Finally after 6 weeks, having to fax medical records in several times because they claimed they never received them, they paid outstanding claims from the beginning of September... I'm not sure if having them investigated by the Department of Insurance helped expedite the reimbursement;however I am happy they have been paid.... Anyone considering them should run... run.. run... far away... In the last year and a half (since I signed up) they have gone from #1 to #6.. That speaks volumes for me... there are many other good pet carriers out there... do not choose Pets Best.. If there was a 0 I'd give it to them...
Insurer: Pets Best
By: Beth
Healthy Paws is Great!!!!!
After my Toy Fox Terrier broke his radius and ulna, I decided to get pet insurance. I looked at a half dozen policies and chose Healthy Paws because they seemed to have the best coverage for the lowest premium. Sadly, a few months later, Ace started limping. He was diagnosed with luxated patellas in both knees. Surgery was required because he was in pain. Healthy Paws answered all my questions, helped me file the claim, and processed the claim very quickly. I wish my own insurance would process claims this efficiently. Thank you Healthy Paws. I will be recommending your insurance to all the dog groups I'm involved in.
Insurer: Healthy Paws
By: Kim
Smartest decision ever about my dog
Healthy paws is the best pet insurance one can have. It's never too late to get it and I'm assuring you, you will never regret it. They have always been promptly on sending our checks; we have never had a problem. It's very comforting knowing we can rely on them. I have a Basset Hound and because his long ears and his lose skin he's prone to infections, Healthy Paws has always been for him. They even send you emails checking on our pet's health, it makes us feel we are not just a file but real people who love and protect their pet. Thank you so much to all the staff at Healthy Paws.
Insurer: Healthy Paws
By: Adriana
An appeal should not have been necessary
My one experience submitting a claim leads me to believe that their policy is to reject all claims at first submission. This was unnecessary stress since the claim was on right eye and my appeal required a letter from the vet to point out that a pre-existing issue of other eye was clearly unrelated. However all communication with this company has been totally friendly and professional. I just believe that my case , that I had to appeal, should not have been rejected on first go as all evidence was clear on the vet file that the one eye issue was unrelated to the other eye issue.
Insurer: Trupanion Canada
By: V
An appeal should not have been necessary
My one experience submitting a claim leads me to believe that their policy is to reject all claims at first submission. This was unnecessary stress since the claim was on right eye and my appeal required a letter from the vet to point out that a pre-existing issue of other eye was clearly unrelated. However all communication with this company has been totally friendly and professional. I just believe that my case , that I had to appeal, should not have been rejected on first go as all evidence was clear on the vet file that the one eye issue was unrelated to the other eye issue.
Insurer: Trupanion
By: V