207,775+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is fantastic and…
Customer service is fantastic and claims are processed in a timely manner! I have never had a problem with my coverage through MetLife Pet Insurance and it is always a pleasure working with them.
Insurer: MetLife
By: Sandra Hartford
Filing claims is easy
Filing claims is easy, refund is timely. Good experiences every time.
Insurer: MetLife
By: customerjulie
Always takes care of my pet
Always takes care of my pet . Love the company.
Insurer: Trupanion
By: DONNA
Great experience and wonderful service
Great experience and wonderful service, paid my dogs surgery
Insurer: Trupanion
By: Juan
Pets best provided the coverage advertised
Pets best provided the insurance coverage expected without any problems. I submitted all vet bill invoices as required, they reviewed each one separating what was routine care (vaccines, blood work), from what was directly related to the illness for which I wanted reimbursement. The claims were settled within 3 weeks and deposits made into my bank account. Very smooth process.
Insurer: Pets Best
By: Patty
I could not be happier with Spot…
I could not be happier with Spot insurance. This is the first time we purchased pet insurance and we opted for the Gold plan and $500 deductible. Our 2 1/2 year old cat lost a large amount of weight and after a thorough workup, we had a diagnosis and plan for treatment. The meds alone were $600 for 6 weeks. We opted for aggressive care based on the age of the cat and hoping insurance would respond appropriately. I could not be happier! I started the claim the day my cat was discharged, we were waiting on two lab results before the vet released medical records. Within a day of getting the vet records,SPOT sent a claim notice paying 80% of the bill minus deductible and items such as postage there are not covered. I am amazed at their response!! This is better than my own health insurance and this is from a nurse's perspective. Thank you SPOT!!!! My cat is slowly improving and such a special little fellow to me.
Insurer: Spot
By: Carolyn Patrone
Great customer service and coverage
Great customer service and coverage. We have two pets on our policy. Recently, both have had medical problems - one has been minor, the other was major (requiring hospitalization). The claims process has been easy - and when trying to determine the best for the hospitalized pet, we made a call from the waiting room and had a pre-approval within minutes. This has been easier than my health insurance.
Insurer: Embrace
By: jay k
My Veterinarian can input charges…
My Veterinarian can input charges directly to Trupanion. Nothing to worry about on my end.
Insurer: Trupanion
By: Laurie