208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,287 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,701 reviews
10,964 reviews
5,205 reviews
58,974 reviews
14,626 reviews
Category with most reviews
This chart shows the distribution of review categories.
Rejected
My claim was rejected after sending paperwork three times. Customer care was rude.
Insurer: Pets Best
By: John
My Experience - AKC was like having NOTHING
The AKC per my experience is the worst. They denied claims, very disorganized, has rude customer service, and does a total dis-service to the name AKC. Clearly the joke was on me. I have since cancelled the the AKC and moved over to Embrace who is an exceptional provider as my experience with each has "proven". I would never in a million years recommend the AKC for insuring your beloved pets. We purchase insurance to cover our beloved pets and the AKC doesn't provide coverage because the many fine print exclusions -- that has NOT been my experience with Embrace.
Insurer: AKC
By: Annie's
Awesome
I have have Embrace insurance for my 4 pups, and Embrace is AMAZING. The provide the BEST CUSTOMER SERVICE, they provide PROMPT CLAIM PROCESSING, they provide SUPERIOR COVERAGE. I will recommend Embrace time and time again. You can't go wrong if you choose Embrace to cover your loved pets.
Insurer: Embrace
By: Luv
Very Satisfied with friendliness of Trupanion
The friendliness of Trupanion is outstanding. There is a lot of paperwork that is needed to file and complete a claim, but given the claims I have turned in, Trupanion has been 'on the ball', and I am very pleased with them. I would suggest them to any pet owner.
Insurer: Trupanion Canada
By: Priscilla
Very Satisfied with friendliness of Trupanion
The friendliness of Trupanion is outstanding. There is a lot of paperwork that is needed to file and complete a claim, but given the claims I have turned in, Trupanion has been 'on the ball', and I am very pleased with them. I would suggest them to any pet owner.
Insurer: Trupanion
By: Priscilla
Great experieces so far!
My Husband and I initially decided not to get puppy insurance but after our first scare one thursday at 10.30pm and a 300 dollar bill from the puppy ER we decided to get Embrace puppy insurance. So far we have had 2 additional claims for the same Gastroenteritis. We have been very pleased with the speed at getting our reimbursement and the ease of filling out and turning in claims. I would highly suggest Embrace.
Insurer: Embrace
By: Sandee
Very satisfied with Pets Best!
Recently I filed my first claim with Pets Best and was pleasantly surprised at how easy it was and how promptly my claim was handled. I discovered a small lump on my dog's chest and her vet thought it best to remove it and check it out. It was too small to aspirate but he didn't want to wait and let it grow in case it was malignant. So she had the surgery (is doing fine, tumor wasn't malignant) and a few days later I filed the claim. Very easy to do. About a week later I received notice that it was processed and a few days later a check arrived in the mail. They paid exactly what I expected. Especially right before the holidays wasn't a good time to incur a hefty vet bill. But I didn't want to risk my dog's health. It made a wonderful difference to know I could get some help, that is the reason to have insurance after all. By the way, before filing I spoke to a customer service rep who assured me that filing a claim would not cause the company to drop me or raise my rates beyond the usual small annual increase due to my dog's age. I recently received my renewal info -- so far so good!
Insurer: Pets Best
By: JPS
Beware of pre-existing conditions after renewal
I hope this company will prove me wrong, but every single thing that they take care of, even eye infections, are excluded in subsequent years policies. Each policy is only good for a year. It is not like human insurance where PRE-EXISTING is defined as PRIOR to any insurance with the company. This company, and most, consider pre-existing as the year prior, so any care you get will never be paid for again unless it is preventive. This includes eye infections, indigestion--in other words things that are not chronic in nature but are one time things--they exclude EVERYTHING on future policies. PLEASE comment on this. Thank you.
Insurer: ASPCA
By: Rachel
I wish people Health Insurance was as good!
My dog, Olivia, was attacked by a Labrador Retriever which is not an even match for an Italian Greyhound! Very Fortunately her injury was limited to a bloody and large skin laceration -- serious, but no ligament or bone damage. It was on a Friday night and local animal hospital agreed to see her on an emergency basis. My priority being the injury and pain I didn't think in dollar signs until they handed me the bill - ouch! The injury had to be resutured 4 days later - another pricey event. I submitted each claim as they happened and was very pleased with ASPCA's first reimbursement BUT I expected that the second suturing would not be covered. Some days I just love to be wrong, ASPCA again reimbursed my costs very fairly. Olivia's injury has now healed; having ASPCA Health Coverage hasn't resolved her PTSD but I sure helped mine!
Insurer: ASPCA
By: Mary