208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent, caring customer service.
We've been with Embrace for 1 year, and unfortunately one of our cats has had 2 serious hip and knee surgeries.The Embrace staff was caring and very helpful both times. The paperwork was easy and the reimbursement was very quick (2 weeks for surgery and other related claims). We're very pleased and will continue to use Embrace as well as recommend them to our vet and friends who have animals.
Insurer: Embrace
By: Dottie
Snappy claim service
Trupanion handled my dog's Addison's claim proficiently.s
Insurer: Trupanion Canada
By: Steve
Snappy claim service
Trupanion handled my dog's Addison's claim proficiently.s
Insurer: Trupanion
By: Steve
dog ate a foreign object
Process was very easy. I am happy I have trupanion.
Insurer: Trupanion Canada
By: Kristina
dog ate a foreign object
Process was very easy. I am happy I have trupanion.
Insurer: Trupanion
By: Kristina
Great to have when the unexpected happens
When my dog Bella got sick, we were happy to have the insurance to help cover most of the expense of the vet bill. Thankfully, she has recovered and back to her normal puppy life of toys and more toys!!!
Insurer: ASPCA
By: Sylvia
Terrific
We love Trupanion. They do what they say -- cover 90% of the cost of care. My pet has had gastroenteritis since early puppyhood, and they cover everything after a single one-time deductible. They handle everything within 24 hours, and I get the check immediately. I wish they covered humans.
Insurer: Trupanion Canada
By: Genevieve
Terrific
We love Trupanion. They do what they say -- cover 90% of the cost of care. My pet has had gastroenteritis since early puppyhood, and they cover everything after a single one-time deductible. They handle everything within 24 hours, and I get the check immediately. I wish they covered humans.
Insurer: Trupanion
By: Genevieve
outstanding customer service
Embrace responded to our claim in a expedious manner and was informative thru the whole process.This is not a company that is just trying to get out of the claim.I initially reviewed many companies and found Embrace to be my choice as a result of the reviews and I'm glad I did.
Insurer: Embrace
By: Tom
Easy, Fast. Exactly the coverage I signed up for.
I submitted a claim on 12/26/2011 for a back injury for my rat terrier. The very next day I was contacted for some additional needed paperwork, by one of their very friendly customer service reps. I recieved feedback immediately and the claim was fully processed on 12/29/2011, for the exact amount I had expected to pay. This company does exactly what they say they will, plain and simple. Something I had been missing with our previous insurer. I will be a member for life for all of my pets--VERY HIGHLY RECOMMENDED! With their fast claims process (and the option to be pre-approved for larger claims in the vets office, so you don't have to pay out of pocket at all!), very friendly customer service, and easy to use system of 90% of actual vet bill covered I would never recommend anyone else!!
Insurer: Trupanion Canada
By: Kristine