218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great process and reimbursement
I got Scamp insured just after adopting her (foster failure!) at 12 weeks old. A growth defect was causing her some serious issues around a year old. I went to see a surgeon who suggested a $4000 oestotemy to correct the twisted bone growth and prevent further issues and arthritis. I was able to have the surgery pre-certified to be gaurenteed it would be covered, the surgery and the follow up exams were reimbursed at 80% after the deductable. Without it surgery would have been a much harder option. I believe the therapy swimming I just purchased should be reimbursed on the plan. They are an easy company to work with!
Insurer: Embrace
By: Mindy
Amazing Pet Insurance
My fiance and I wanted to get insurance for our dog and after much research, decided on Healthy Paws. Hands down, this was the best decision we made. Our dog had surgery on a Friday, after uploading the vet invoice online, we received an email that Monday saying our claim was processed and a reimbursement check was being mailed out. By Friday, we had the check, merely a week after surgery. A few days later we got an email asking how Bruno (our pup) was doing and wishing him well. To me, this goes above and beyond customer service. Anyone thinking of pet insurance, choose healthy paws and you won't be sorry!
Insurer: Healthy Paws
By: Anthony
So far - VERY pleased!
After doing some research, and talking to our Vet, we settled on Trupanion for our pet insurance, not sure if was going to be worth the money we were spending. We just had a recent toxicity scare (our guy got himself into some pain relievers) - and could not be more pleased with Trupanion. From the friendly staff answering my questions, to the ease of submitting the claim from the emergency clinic, to the very quick response of coverage and notice that the reimbursement was on it's way. It has been worth EVERY penny we have spent - especially ease of mind.
Insurer: Trupanion Canada
By: Jeff
So far - VERY pleased!
After doing some research, and talking to our Vet, we settled on Trupanion for our pet insurance, not sure if was going to be worth the money we were spending. We just had a recent toxicity scare (our guy got himself into some pain relievers) - and could not be more pleased with Trupanion. From the friendly staff answering my questions, to the ease of submitting the claim from the emergency clinic, to the very quick response of coverage and notice that the reimbursement was on it's way. It has been worth EVERY penny we have spent - especially ease of mind.
Insurer: Trupanion
By: Jeff
very pleased
almost overnight resolution and about entire claim paid
Insurer: Trupanion Canada
By: kathie
very pleased
almost overnight resolution and about entire claim paid
Insurer: Trupanion
By: kathie
Eventual fairness
There was a misunderstanding from my vet's manner of charging for an initial visit and acupuncture administered at the same time. I received several refusals for the claim. Eventually, my vet sent a letter with an explanation that allowed Trupanion to cover the charges. Generally, I find them to be extremely prompt in their decisions on a claim. Payment usually is prompt.
Insurer: Trupanion Canada
By: M.J.
Eventual fairness
There was a misunderstanding from my vet's manner of charging for an initial visit and acupuncture administered at the same time. I received several refusals for the claim. Eventually, my vet sent a letter with an explanation that allowed Trupanion to cover the charges. Generally, I find them to be extremely prompt in their decisions on a claim. Payment usually is prompt.
Insurer: Trupanion
By: M.J.
The most caring, fastest responding, people.
Yes I give Pets Best a 10 on my review because of the way they handle there business. They respond to any inquiry with speed and urgency. They handle claims in record time.
Insurer: Pets Best
By: Michael
Best pet insurance and customer service EVER!
We feel so lucky for our incredible veterinary care and for having Healthy Paws insurance! Our dog, Griffin, ate a sock last week and needed emergency surgery to remove the blockage. If we didn't have this insurance, we might have had to make a very difficult decision the night we brought griffin in for treatment. A $5000 bill was not easy to cover, but knowing that I was going to be reimbursed for almost all of it made it possible for me to afford his surgery without worrying about paying my mortgage or putting food on the table. My claim was processed in under 24hrs and the customer service was exceptional. I spoke with multiple people over the phone to make sure everything would be covered and they could not have been nicer to me during a really difficult time for me and my wife. I received notification that my reimbursment check had been sent within 4 days of submitting my claim and I received 3 wonderful follow up emails from the staff at HPI checking on Griffin to see how he was doing. I wish human health insurance worked this well!! I will NEVER purchase any other type of pet insurance!!!
Insurer: Healthy Paws
By: Lyn