210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Professional and timely
Professional and timely
Insurer: Embrace
By: John McClain
Kinda silly how you need to select the…
Kinda silly how you need to select the "wellness rewards" the completely optional benefit just to get covered for a vaccine. If I'm paying for insurance I should automatically have that as a feature in my policy. There should be no "optional reward" for a vaccine exam. That's like saying "if you tip us we'll give you something that you should've got in the first place"
Insurer: Embrace
By: Metal -
I find Embrace fair and quick with…
I find Embrace fair and quick with processing one's claims. It's also an easy online process which I appreciate.
Insurer: Embrace
By: Simone
The way my bill was handled
The way my bill was handled
Insurer: Embrace
By: Renee Gentry
Helpful and cooperative
Claims people are generally pretty good about explaining why claims are accepted or denied. Agents generally help you find the best coverage for your situation. Coverages are good and claims are processed fairly quickly.
Insurer: MetLife
By: Anonymous
Very nice and professional
Very nice and professional
Insurer: Prudent Pet
By: Thurla Kirklin-Dancy
Excellent customer service!
Talking with Carla Stevens was so fantastic! She was patient, kind and broke down every question I had in detail. It made me feel more confident in my policy and ready to move forward with insurance :)
Insurer: Fetch
By: Sydney Pomeranz
Delaying Tactics for payment and final denial of claim
Signed up for Pet Insurance through my Employer. I choose Accident and Illnes Insurance. My dog had a anal glanz infection and later Breast cancer for a total of like $800 dollars. After months of delaying tactics and constantly asking for medical records even when i gave the the Animal Hospital address and detailed bill they finally denied the claim saying the Anal glanz is an exception to there policy and the breast cancer must have been there before i got thew insurance. I involved HR Department from my company and there have been several incidents with delaying until the consumer gives up bothering. This insurance is not worth the time and or money. Bad Insurance.
Insurer: PetPartners
By: Ralf