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Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wasn't sure about pet insurance...
I had two dogs before we got our puppy. One lived until 10 & the other until 13. One had lots of medical expenses & the other none. There was no limit to what I would spend on my pups but I struggled w/ the idea of pet insurance since my experience was split. I have been hearing some terrible stories lately about accidents/illnesses that happen to pets & I decided to get it with our puppy. I work in insurance so have an appreciation for the peace of mind it gives you but figured I would self insure for pet emergencies. I have heard too many stories recently about pet emergencies so I decided to get it & so far am happy with it. I think Embrace is a reputable company especially since my employer (a property insurance company) of 18 years has an alliance with them. It really does give you peace of mind.
Insurer: Embrace
By: Jules
Thanks
I am so very satisfied with my ASPCA pet insurance. My Rotti had a lump and had to go in for surgery. The lump ended up being cancer, but the vet said we just need to monitor it. Through the entire process the representatives at the ASPCA took the stress and worry off my mind and processed my claim quickly. I was so happy I didn't have to worry about my claim processed and I could focus soley on my baby. They called as follow up and also sent nice cards which I thought was such a special touch. I would recommend the ASPCA insurance to all my friends.
Insurer: ASPCA
By: Mary
Tick Disease & Skin Infection
Wonderful company. Fast claim process and they really care about the animals and their health. Have recommended to several people and will continue. Friendly and concerned about the fur babies. :)
Insurer: Trupanion Canada
By: N/A
Tick Disease & Skin Infection
Wonderful company. Fast claim process and they really care about the animals and their health. Have recommended to several people and will continue. Friendly and concerned about the fur babies. :)
Insurer: Trupanion
By: N/A
claims@trupanion.com doesn't receive email claims
I attempted 3 times to send claims to the claims@trupanion.com and apparently, no one received them. I even sent them to a person whose name I had and she said she never received them either, yet I have 3 confimed sent emails. So I am not sure what happeded. I finally went thru my emails and found a girl in the underwriters dept and I emailed her and asked for her assistance and I finally got around to sending them to her and she took care of everything. so I am not sure whats wrong with you claims@trupanion.com site but my claims went out to somewhere although I sent it to that website 3 times to no avail. this happened on another occasion but that was via fax. I like this company but they need to look into that email address because my emails with my claim forms attached sent to that email went nowhere, not once but 3 times.
Insurer: Trupanion Canada
By: Christine
claims@trupanion.com doesn't receive email claims
I attempted 3 times to send claims to the claims@trupanion.com and apparently, no one received them. I even sent them to a person whose name I had and she said she never received them either, yet I have 3 confimed sent emails. So I am not sure what happeded. I finally went thru my emails and found a girl in the underwriters dept and I emailed her and asked for her assistance and I finally got around to sending them to her and she took care of everything. so I am not sure whats wrong with you claims@trupanion.com site but my claims went out to somewhere although I sent it to that website 3 times to no avail. this happened on another occasion but that was via fax. I like this company but they need to look into that email address because my emails with my claim forms attached sent to that email went nowhere, not once but 3 times.
Insurer: Trupanion
By: Christine
Healthy Paws is Amazing!
At seven months, my puppy has had several hospital visits already. Recently, she suffered a serious case of diarrhea and her doctor wanted to run a series of tests and x-rays to determine the cause. The bill was well over $1,500.00. I was completely overwhelmed, but it was a relief to have such great insurance that covered ninety percent of the cost. I am secure knowing that I do not need to avoid taking my pet to the hospital in fear of a large medical expense. Thank you Healthy Paws!
Insurer: Healthy Paws
By: T.
A must have assest to protect fur babies
I am very glad I have ASPCA Pet Insurance. When Dakota became ill the insurance helped me focus on what was truly important, her medical care and our time together, not the cost of the care. While insurance doesn't pay all the bills it makes the financial commitment less of a burden. Dakota has passed away and now I and my elder cat Shawnee are facing the challenges older cats experience. Again I can focus on providing her quality care and our time together. I depend on ASPCA per insurance.
Insurer: ASPCA
By: Joanna
Compassionate Coverage
I first purchased pet insurance from ASPCA for my cocker spaniel. She contracted a serious disease and we were unable to save her. ASPCA was very compassionate about the illness and they wonderful in completing my claim. When I rescued my present dog, the first thing I did was enroll her in this insurance program. Unfortunately we had to use the coverage twice since we got her and ASPCA promptly addressed the claims. I would recommend them to all pet owners. The policy provides some peace of mind and financial assistance for costly I'll less expenses.
Insurer: ASPCA
By: Vincent
excellent coverage, excellent service
Our 1 year 5 month old Welsh terrier showed signs of lethargy & poor appetite. After stays at the Emergency & personal vet hospitals, it turns out Radar had swallowed a piece of toy, causing an intestinal obstruction, requiring abdominal surgery to correct. He is now well on his way to recovery. I submitted the invoices to Trupanion & within 24 hrs and less, we had our claims processed. I also called customer service with a few questions & was given prompt & helpful information. The forms are also very simple & easy to fill out. In addition, I had some old invoices for other unrelated vet visits but they were past the 90 day submission requirement so I had not submitted them. Turns out, Trupanion has dropped the 90 day limit for claims & I was able to get those processed as well. We could not be more pleased with the service, coverage & excellent efforts by the Trupanion staff. Thank you!
Insurer: Trupanion Canada
By: Patricia