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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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great customer service
We have had a great experience both with insurance and customer service! Thanks ASPCA!
Insurer: ASPCA
By: Craig
The best!!!!
My Great Dane was diagnosed with a heart condition, that will unfortunately take his life...... He's on meds that are very expensive every month. The vet and emergency room bills are crazy expensive. Trupanion has paid literally 90% of everything. I could not have afforded to keep my dog alive throughout this without Trupanion. Don't look anywhere else. The reimbursement and pre approval of needed are very fast! You will not be disappointed with this company.
Insurer: Trupanion Canada
By: Michael
The best!!!!
My Great Dane was diagnosed with a heart condition, that will unfortunately take his life...... He's on meds that are very expensive every month. The vet and emergency room bills are crazy expensive. Trupanion has paid literally 90% of everything. I could not have afforded to keep my dog alive throughout this without Trupanion. Don't look anywhere else. The reimbursement and pre approval of needed are very fast! You will not be disappointed with this company.
Insurer: Trupanion
By: Michael
Removed cost from the decision making process.
Our cat was diagnosed with an aggressive form of lymphoma that is best treated with an aggressive, and expensive, multi-drug protocol. Not all cats have the personality to tolerate weekly visits to the veterinarian, thankfully our cat was very social with just about anyone. Quality of life was our utmost concern--NOT THE COST! Diagnostic tests and weekly visits quickly can add up to thousands of dollars. We cannot thank Trupanion enough for their quick claim settlements, friendly staff, and generous coverage (90%-much higher than most others.) Thanks to Trupanion, his cancer treatment was not based on whether or not we could afford it. We are telling everyone we know with pets how thankful we are for our Trupanion policy.
Insurer: Trupanion Canada
By: A.
Removed cost from the decision making process.
Our cat was diagnosed with an aggressive form of lymphoma that is best treated with an aggressive, and expensive, multi-drug protocol. Not all cats have the personality to tolerate weekly visits to the veterinarian, thankfully our cat was very social with just about anyone. Quality of life was our utmost concern--NOT THE COST! Diagnostic tests and weekly visits quickly can add up to thousands of dollars. We cannot thank Trupanion enough for their quick claim settlements, friendly staff, and generous coverage (90%-much higher than most others.) Thanks to Trupanion, his cancer treatment was not based on whether or not we could afford it. We are telling everyone we know with pets how thankful we are for our Trupanion policy.
Insurer: Trupanion
By: A.
Great Plan and Savings!!
My wife and I were originally skeptical of pet insurance, but Embrace came highly recommended by our vet. The customer service is wonderful and they are very helpful in explaining the process and what needs to happen in order for us to get reimbursed. Our puppy ran into issues with eating things he was not supposed to and we have saved hundreds of dollars on procedures that were covered! In all it's a great plan, especially with a puppy.
Insurer: Embrace
By: Zach
still don't understand why
Don't understand why some of the services not cover. Like office visit, without it how the doctor exam reily and perform proper diagnose ? then treat his injury ? I thought when Reily's bill come all I have to do is pay the the deductible ($500). Worry free, isn't why I want to get pet insurance.
Insurer: Trupanion Canada
By: thy
still don't understand why
Don't understand why some of the services not cover. Like office visit, without it how the doctor exam reily and perform proper diagnose ? then treat his injury ? I thought when Reily's bill come all I have to do is pay the the deductible ($500). Worry free, isn't why I want to get pet insurance.
Insurer: Trupanion
By: thy
Caring, easy processing and quick turn around!
It was a huge comfort to know we had Healthy Paws behind us when our dog, George, went into surgery. It made a really tough decision so much easier. The claim process is so simple and the representatives replied within hours, approving the claim.
Insurer: Healthy Paws
By: Katina
Embrace helps through tough times!
Last year, Sophie, my 6 year old Pomeranian started limping right before our big move from Texas to California. Stressed about the move and now worried about my fur-child, I knew Soph needed to be seen immediately! Her regular Vet ensured that it was a luxating patella, which is common in Pomeranians, but to keep an eye if the limping persists. Sure enough, as soon as we arrived to California, it had gotten to the point that Soph wasn't even using her left hind leg at all. I took her in for X-rays and next I'm scheduling Soph for surgery later that week. Everything had happened so fast! Four months post-surgery - Sophie was doing okay, but still not using her left hind leg. It broke my heart, I just wanted my fur-child back to her happy self. I had Soph taken in for Physical Therapy 2 times a week for 2 months. With a lot of time and a lot of patience, Soph is finally using her left hind leg now. It has been a long process, but I am thankful Sophie is doing better now. Thanks to Embrace, their insurance coverage has been able to make all of this possible for Sophie!
Insurer: Embrace
By: Ashley