218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful service!
I have four of my five pets with Trupanion, and if my fifth hadn't been diagnosed with a condition I would switch her too. They respond to my emails, answer my questions and even issue my refunds very quickly (3-5 days, direct deposit). What I like even more is that its so easy to manage- no caps, no pay out limits- just 90% coverage less the exams. As a veterinary employee I strongly recommend Trupanion to my friends, family, and clients.
Insurer: Trupanion
By: Robin
Helpful and Responsive
Boxer (our Bull Terrier) broke a tooth playing tug-of-war which caused the pulp to be exposed. After the vet visit, we submitted our first claim to Embrace. Embrace claims representatives were helpful and responsive to all of our questions and/or concerns. We had a great initial experience and look forward to a lasting partnership with Embrace.
Insurer: Embrace
By: Fernando
Great and Reliable Service
This is the best pet insurance company! They have a great customer service and they always process claims promptly. I am so glad I switched to Pets Best because I used to have a different insurance for my dog.
Insurer: Pets Best
By: Ludy
Thank you
Greetings,We recently got pet insurance for our 10 year old Lab, Abigail. Only a few months after gaining insurance, we ran into some potential health problems that needed attention. We were initially disappointed to learn that a portion of the process would not be covered. Fortunately, we had the option to request another review of the claim and through an organized process, gained approval. The outcome confirmed that we will remain thankful and grateful for pet insurance for years to come.
Insurer: Embrace
By: Jessica
WONDERFUL EXPERIENCE
They are an excellent company.. I recommend them to everyone who has a pet. They deal with claims professionally. I am very impressed they are a pleasure to work with. Monthly premium is money well spent.
Insurer: Trupanion Canada
By: Ron
WONDERFUL EXPERIENCE
They are an excellent company.. I recommend them to everyone who has a pet. They deal with claims professionally. I am very impressed they are a pleasure to work with. Monthly premium is money well spent.
Insurer: Trupanion
By: Ron
Best Decision I've every made
In late 2014 I took Embrace Policies out on my two 7 year old pugs. Two months after taking out the policy my female developed diabetes and became 70% blind within a matter of days, and just recently had to have cataract surgery in both eyes. With Embrace the decision to provide a good quality of life for here was easy. The claims have been paid promptly relieving the financial stress.
Insurer: Embrace
By: Robin
Update Pets Best Insurance
So far so good with Pets Best and their new ways of doing things. I have an elderly dog and am conservative but he has had many issues. So far I have not had an issue. So far they have been just as good as the other companies I have delt with who in the past did seem much more prone to pay claims.But you can be sure knowing and understanding how all this works, I will let everyone know what happens in the future. I get more confident each year that they are living up to their new claims and are as reliable as the other companies. I feel it is important the public know and reviews with follow ups are important. So when they buy insurance they have an accurate idea what to expect. So far my dog is older, he has had some major issues and they have paid. Will keep updating.
Insurer: Pets Best
By: Lisa
Outstanding, professional handling of my claim!
My dog recently had two tumors removed, and Trupanion handled the claim quickly and professionally. They kept me updated at every stage of the review process, covered exactly what they said they would, and had my check on its way to me within a week of receiving the claim. I could not ask for a better experience.
Insurer: Trupanion Canada
By: Steve
Outstanding, professional handling of my claim!
My dog recently had two tumors removed, and Trupanion handled the claim quickly and professionally. They kept me updated at every stage of the review process, covered exactly what they said they would, and had my check on its way to me within a week of receiving the claim. I could not ask for a better experience.
Insurer: Trupanion
By: Steve