216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The pre-existing clause is not clear
The pre-existing clause is not clear. My claim was denied due to "Pre-existing condition. There was no diagnosis at the prior to the insurance start date. The diagnosis was made at the time of his visit. If there was no diagnosis prior to the start date of the insurance, how can it be a pre-existing condition. Thinking about cancelling policy all together. I did read through the all of the policy documents and restrictions, and the wording is not clear. They just want your money. There is no compassion for the pet. Highly dissatisfied. Think carefully before using Pumpkin Pet Insurance.
Insurer: Pumpkin
By: Maria Sowers
The process to submit claims is…
The process to submit claims is straightforward. The process is not drawn out and you will know in a few days if your claim was approved.
Insurer: Spot
By: Jeanette Tello
Claim processing time is variable
Claim processing time is variable - some are processed quickly and some are not. The coverage is good. Customer service is very difficult to reach and many things cannot be handled online such as cancelling a policy following a pet's death. Then you have to wait on hold for over 30 minutes to get in touch with someone to explain that your dog died.
Insurer: Pets Best
By: Liz Nelson
The reimbursement process was quick and…
The reimbursement process was quick and easy. Thank you!!
Insurer: Trupanion
By: Kristen
Great prices and excellent explanation…
Great prices and excellent explanation of coverages and cost.
Insurer: MetLife
By: Kathy M
Still have not received refund
Still have not received refund. My pet went to vet 6 days ago an I submitted claim that same day
Insurer: Pets Best
By: Nancy Foreman
The representative was warm friendly…
The representative was warm friendly and knowledgeable. She listened to my request and immediately confirmed that the invoices had gone through. Fetch has been a wonderful company to work with these past 6 years. I highly recommend them for all your fur babies!
Insurer: Fetch
By: Toni
Great insurance highly recommended
Met life pet insurance was recommended to me by my sister who insured her two miniature Dachshunds
Insurer: MetLife
By: Carol Bell
Very easy to complete
Very easy to complete
Insurer: MetLife
By: Melissa Bainbridge