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Pet parents across the U.S. and Canada have left over 218,053 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far we are happy with Trupanion Insurance
We bought Trupanion when our dog was just a tiny puppy. We are so far very happy we did.
Insurer: Trupanion Canada
By: Bonnie
So far we are happy with Trupanion Insurance
We bought Trupanion when our dog was just a tiny puppy. We are so far very happy we did.
Insurer: Trupanion
By: Bonnie
VPI has poor, complicated coverage
I am a veterinarian and would NOT recommend VPI to any pet owner. The Benefits schedule is very confusing to pet owners and does not provide adequate coverage. Go with a company that provides simple reimbursement plans. Recently I had to refer my own cat to a specialist for cancer. The VPI process was extremely frustrating and time consuming. A similar situation happen with my other cat that had a fever of unknown origin.
Insurer: Nationwide
By: Vikki
glad I did it
on the urging of a friend, I bought Embrace pet insurance Dec 2014. At the time all pets were healthy. Unfortunately three developed illnesses in 2015, and Thank Goodness I have Embrace. Even with a high deductible I still got significant payment back
Insurer: Embrace
By: ann
Paws down, the BEST out there!!!
Winston was diagnosed with CCL tears in both his hind legs. He would need bilateral TPLO surgery. I was very nervous when submitting my claim as I assumed it would be a fight to get a reimbursement. To my delight, the claim was submitted by me on a Saturday and by Monday, I received confirmation that the claim was approved and would be reimbursed in full as per my plan ($500 deductible and 90% reimbursement). By Friday of the same week, I received the reimbursement check! I can't tell you how pleased I am with this company. I have had other animals covered by other competing companies and have never had this level of service or reimbursement. There was not hassle and I highly recommend them to all of my pet loving friends and family.
Insurer: Healthy Paws
By: Kiem
Exceptional service and kindness!
My dog, Daisy, broke her leg on Easter while we were visiting family. We spent several hours in an emergency clinic, returned home Monday, saw her vet on Tuesday and she had surgery on Wednesday. The first two claims were approved by Friday. I received checks for her emergency care and first trip to her vet several days later. My claim for her surgical treatment and hospitalization were approved the day after she was released from the hospital. I cannot say enough good things about this company. They went above and beyond with their service and kindness. This was a large claim ($4000+) and we have only been with Healthy Paws for eight months but we were treated like family members. I have never posted an online review. I guess I thought my time was too valuable. But, for Healthy Paws I have made an exception because they have been exceptional. The online enrollment was easy, the deductible and monthly payment extremely reasonable (and affordable) and the service spectacular.
Insurer: Healthy Paws
By: Leecia
Speedy claims processing and awesome service!
I've been with Trupanion for almost 4 years and will stay with them for as long as I have pets. The coverage options and policy terms really take into account the needs of the pets and claims process is designed to be as painless as possible. Claim processing times typically take only a couple of days!
Insurer: Trupanion Canada
By: Anny
Speedy claims processing and awesome service!
I've been with Trupanion for almost 4 years and will stay with them for as long as I have pets. The coverage options and policy terms really take into account the needs of the pets and claims process is designed to be as painless as possible. Claim processing times typically take only a couple of days!
Insurer: Trupanion
By: Anny
Disappointing and not worth the money.
I got VPI INSURANCE WHEN I adooted my sweet dog at age 1. She's 9 now and she's great but this insurance is terrible. My dog has had several bouts if pancreatitis so unfortunately I've had need of my insurance. I didn't read the fine print and there wasn't much competition when I got VPI insurance. They don't pay a percentage of your actual bill. They pay a percentage of what THEY DECIDE your bill should be, even if no vet in your area charges that little. The ACTUAL reimbursement I've gotten is closer to 20% , nowhere near the 80% I thought I signed up for. They do pay and they're friendly and they send my dog a birthday card. But financially VPI was a terrible choice.
Insurer: Nationwide
By: Jan
Fantastic Service!
Once received (I did have an issue with my email not going through but Sally helped me out on the phone and I emailed to her instead of the general claims email address), the claim was processed promptly and a check is on it's way! Very pleased.
Insurer: Trupanion Canada
By: Mary