218,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A+ Pet insurance
Having no pet insurance and experiencing unexpected illness we learned our lesson and bought a Trupanion policy for our next dog. Thank goodness we kept it going over the years because eventually our dog got sick and required expensive radiological work ups, hospitalizations and multiple surgeries. Trupanion paid as promised. They continued to insure our pet despite the continued Huge bills, the staff was so helpful and we didn't have to chose between debt and care for our dog.
Insurer: Trupanion Canada
By: Joy
A+ Pet insurance
Having no pet insurance and experiencing unexpected illness we learned our lesson and bought a Trupanion policy for our next dog. Thank goodness we kept it going over the years because eventually our dog got sick and required expensive radiological work ups, hospitalizations and multiple surgeries. Trupanion paid as promised. They continued to insure our pet despite the continued Huge bills, the staff was so helpful and we didn't have to chose between debt and care for our dog.
Insurer: Trupanion
By: Joy
Like them
I have been a customer for 6 years and for 6 years before that. I find their customer services to be very good. Documents are easy to read and claim process simple.
Insurer: Nationwide
By: Lisa
Prompt service
I usually have my vet send in the claim when I pay my bill so the insurance claims have been addressed quickly. Now that my chihuahua/terrier mix is 8 years old, he seems to be needing a little more medical attention than when he was younger, so I'm glad I have him covered by Embrace.
Insurer: Embrace
By: Pat
Getting too expensive for less coverage
My comments are not just for this claim but service for the last 8 yrs. Since I've had your insurance, the rates have continuously increased. I understand that but this last increase is $30 a month. Yet I don't get more coverage and you find more loopholes to keep from having to pay claims. I also believe the deductibles are per claim. My human insurance at least has a yearly deductible.
Insurer: Pets Best
By: Kathleen
The Best Pet Insurance on the Market
I am extremely happy about the way Embrace handled my claim with Sophie. Everyone I have had contact with at Embrace was caring and willing to go the extra mile to help. Your customer service is excellent. I was told that Embrace is the best pet insurance on the market and now I now why. I highly recommend Embrace!
Insurer: Embrace
By: Donna
Pets Best is the best!
I'm very pleased the way my claims are handled, so fast and efficient, with direct deposit. Great!
Insurer: Pets Best
By: Kathy
5 degrees to kevin bacon
my partner went into renal failure, our vet is right at our back fence so we just jumped over. she stopped eating, drinking so she was I.V.'d and held over till she recovered. weeks later, i get four form letters saying "hi, i'm a pet owner myself, i'm sorry we can't pay for this emergency". In using the 5 degrees paradigm we've managed to find not normal kidney labs in her hx so that mean this was a (you guessed it) "pre existing" condition so it was bound to happen sooner or later. wow, this is the second time i submit this review, i got a "There was a problem with your submission" the first time. we've been w/ the ins for close to a year...a whole year! we bought on to their "you'll need us for emergencies". fooled once, shame on you fool me twice shame on me; i have asked to be cancelled. folks we treat our partners w/ kindness, we love them, we have them checked, have them have labs and the works which we pay for and buy emergency coverage insurance for the sudden stuff, but someone forgot to tell the insurance company.
Insurer: Embrace
By: raul
Enbrace fair and thorough in its evaluation.
Embrace was recommended to me by my daughter and son-in-law, both of whom are vets in Ohio, so I had confidence in the company from the beginning and have not been disappointed. Petey is special in that he is a rescue from a kill shelter here in WV. Despite limited medical information about him, Embrace was thorough in collecting what little was available and, I think, very fair in evaluating his problem in light of that. The claim process took longer than I expected but understandable in light of limited information about our recently adopted dog.
Insurer: Embrace
By: Sarah
They really are the best!
Pets Best has helped with my pug, Thor's, medical bills through three illnesses. Because I had this insurance I was able to get him the treatment he needed and he's doing well now. The people are so friendly and understanding when you speak to them on the phone, claims are processed quickly, and they do exactly what they say they will do when you sign up for the insurance. I have nothing but good things to say about Pets Best!
Insurer: Pets Best
By: Julie