218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Clearly in it for the money
This company is out for the money. I had an issue 2 years ago and another issue this year which are completely different but they tried to say it was all under the same illness!! So if the dog was sick back then and is sick now(not noting the exact cause), they won't cover it!! Very poor experience and customer care.
Insurer: Embrace
By: Marcus
Overall pleasant service
Embrace staff have generally been informative and pleasant to communicate with. I have had extensive e-mail communication with Embracer reps, who have helped clarify my pet's profile, and assistance with updating our information.
Insurer: Embrace
By: Rachel
Love Trupanion
Trupanion and staff are awesome. taing out this insurance has been the best thing I have ever done for myself and pet.
Insurer: Trupanion Canada
By: Sandy
Love Trupanion
Trupanion and staff are awesome. taing out this insurance has been the best thing I have ever done for myself and pet.
Insurer: Trupanion
By: Sandy
Outstanding!!!
Outstanding service . People actually answered phone calls !! Payment was prompt . I have recommended them to everyone I know with a pet!!!
Insurer: Trupanion Canada
By: Sheila
Outstanding!!!
Outstanding service . People actually answered phone calls !! Payment was prompt . I have recommended them to everyone I know with a pet!!!
Insurer: Trupanion
By: Sheila
Boo's claim
Boo is a 5 year old pug who needed to have 7 teeth extracted. The claim for the extraction was submitted by the vet & approved quickly. Trupanion paid the vet directly so we didn't have to wait for a cheque.
Insurer: Trupanion Canada
By: Demetre
Boo's claim
Boo is a 5 year old pug who needed to have 7 teeth extracted. The claim for the extraction was submitted by the vet & approved quickly. Trupanion paid the vet directly so we didn't have to wait for a cheque.
Insurer: Trupanion
By: Demetre
Had a claim during the 30 day Free Trial
Our 12 week Bernese puppy swallowed 2 small socks that belonged to our senior dog. As they didn't look like they were coming out any time soon...we took her in to see our vet and they induced vomiting. Xrays showed that she had socks still lodged in her colon and gave us further instructions. The next day we received an email from Trupanion and although I had already signed up for the monthly coverage, I didn't realize that this incident was in fact covered under the 30 day trial. I was surprised to receive a few days later, another email explaining that my claim has been approved and it listed the coverage and what was not covered. Several days later I received a cheque in the mail for the exact amount stated and the email and this was all under the 30 day Free Trial. I was quite pleased that the entire process was so easy. I didn't need to file any paperwork, or talk to anyone trying to prove I should get coverage, it was simply automatic! love it!
Insurer: Trupanion Canada
By: Ozzie
Had a claim during the 30 day Free Trial
Our 12 week Bernese puppy swallowed 2 small socks that belonged to our senior dog. As they didn't look like they were coming out any time soon...we took her in to see our vet and they induced vomiting. Xrays showed that she had socks still lodged in her colon and gave us further instructions. The next day we received an email from Trupanion and although I had already signed up for the monthly coverage, I didn't realize that this incident was in fact covered under the 30 day trial. I was surprised to receive a few days later, another email explaining that my claim has been approved and it listed the coverage and what was not covered. Several days later I received a cheque in the mail for the exact amount stated and the email and this was all under the 30 day Free Trial. I was quite pleased that the entire process was so easy. I didn't need to file any paperwork, or talk to anyone trying to prove I should get coverage, it was simply automatic! love it!
Insurer: Trupanion
By: Ozzie