215,882+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,882 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Money lovers, not animals lovers
Got Embrace for our indoor cat and had it for one year before canceling due to repeat claim denials. When we tried to submit a claim for our first vet visit while covered by Embrace we were denied because we were apparently still within a waiting period we did not know about. More recently, when we brought our cat in for xrays to diagnose a cough she had developed, our claim was again fully denied by Embrace. Embrace said they dug up a vet record from nearly two years earlier, when we brought in our cat for persistent hairballs, that included the word “cough” in the symptoms so Embrace made the executive decision to call any and all coughs from our cat a “chronic condition” that was excluded from any coverage present or future. We wasted more money than we should have on this so called insurance company that wouldn’t even discuss the idea that coughs developed two years apart could be unrelated conditions with different causes. Now they have the audacity to keep sending me spam emails asking for my business back.
Insurer: Embrace
By: Nolen Nychay
smooth purchase
The agent was very professional, personable and knowledgeable about the insurance product.
Insurer: Nationwide
By: B. Bellucci
App's claim submission function needs to be fixed
I love the overall service, the insurance, but you MUST look into fixing your phone App. It does not allow you to attach a pdf doc on the claim submission process. You have to either attach a photo taken or something from your photo library. Attaching an ordinary file (which most invoices are going to be), is not an option. There are workarounds, and the website does this, but why not make this simple/easy update to your App????
Insurer: Embrace
By: Dan Best
Amanda was so pleasant and helpful
Amanda was so pleasant and helpful! She took the time to get to know me and my pets. She made it easy to get the plan I needed and understand my options.
Insurer: Fetch
By: Emily Williams
We have had embrace ins for our dogs…
We have had embrace ins for our dogs for a couple of years now--we are satisfied with their response time and follow through. I highly recommend embrace pet insurance!
Insurer: Embrace
By: Nicole Garza
It was quick and affordable with great…
It was quick and affordable with great coverage for my dog.
Insurer: Prudent Pet
By: Michael Sale
Pets Best is Really The Best!
I purchased a policy as soon as we adopted our puppy at 4 months. The application process and policy options were easy and clear. The explanation for every item eligible for a reimbursement has been clearly communicated. Lastly, the process of submitting a claim has been very easy as well!
Friendly
Friendly, knowledgeable, easy to understand and efficient
Insurer: Fetch Canada
By: Farah Mohabir
This is an easy company to work with
This is an easy company to work with. They are reasonable in their expectations and explanations. Of course they raise the rates when you use your insurance. But it's still reasonable compared to other companies I've heard of.
Insurer: ManyPets
By: Janet Linebarger