217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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HUGE help with Glaucoma Spike
Our 10 year old Jack Russell suddenly developed a bulging, silvery eye. We immediately took her to the vets and discovered she had a Glaucoma spike that rendered her blind in that eye, was causing her pain and would result in expensive surgery. We were referred to a specialist that presented us with several options and we chose to have the eye removed. It was a heartbreaking decision. Our dealings with Trupanion could not have gone any smoother which was fantastic because I really couldn’t have handled the extra stress of fighting with an insurance company while I worried about my girl. I submitted a claim and within hours I had an email response detailing what would and would not be covered. By the end of the week I had a reimbursement check and I was very satisfied with the amount. As Sunny goes for follow ups, I fax a single page claim to Trupanion (not reams of complicated paperwork) and check of the box that tells them this is related to another claim and again, within hours I receive an update as to the status of my claim and by the end of the week I have a check. I will always use Trupanion to cover my pets.
Insurer: Trupanion Canada
By: Tina
HUGE help with Glaucoma Spike
Our 10 year old Jack Russell suddenly developed a bulging, silvery eye. We immediately took her to the vets and discovered she had a Glaucoma spike that rendered her blind in that eye, was causing her pain and would result in expensive surgery. We were referred to a specialist that presented us with several options and we chose to have the eye removed. It was a heartbreaking decision. Our dealings with Trupanion could not have gone any smoother which was fantastic because I really couldn’t have handled the extra stress of fighting with an insurance company while I worried about my girl. I submitted a claim and within hours I had an email response detailing what would and would not be covered. By the end of the week I had a reimbursement check and I was very satisfied with the amount. As Sunny goes for follow ups, I fax a single page claim to Trupanion (not reams of complicated paperwork) and check of the box that tells them this is related to another claim and again, within hours I receive an update as to the status of my claim and by the end of the week I have a check. I will always use Trupanion to cover my pets.
Insurer: Trupanion
By: Tina
Healthy Paws is What Insurance Should Look Like!
I cannot express my satisfaction and elation enough with the coverage, service, speed, ease and genuine care that Health Paws provided in connection with a claim for my weenie-mix dog. I was prepared for a long drawn out claim process but filing the claim was so easy and the claim review was quicker with Healthy Paws than with any other human insurance claim. Healthy Paws did not nickel and dime me. Rather, they paid 80% of the reasonable amount of charges (some hospitals/vets overcharge for services). In less than week, Healthy Paws had received, reviewed, and processed the claim and submitted reimbursement. What I REALLY appreciated was that even following reimbursement, Healthy Paws sent an email to me asking about Miles and if his stomach was better. It wasn't just a generic email blast. Rather, it was personal and demonstrates extraordinary service, vested interest and care. Kudos to Healthy Paws!
Insurer: Healthy Paws
By: Miree
Easy Claims & Fast Payment
I hadn't fully taken advantage of Trupanion, until my dog was suffering from stones in his urethra. He required surgery to remove the stones after they had been flushed into his bladder. It was expensive, but necessary. The claims process with Trupanion was easy - I emailed my paperwork and had a response within a few hours & payment was received within 1 week.
Insurer: Trupanion Canada
By: Jodi
Easy Claims & Fast Payment
I hadn't fully taken advantage of Trupanion, until my dog was suffering from stones in his urethra. He required surgery to remove the stones after they had been flushed into his bladder. It was expensive, but necessary. The claims process with Trupanion was easy - I emailed my paperwork and had a response within a few hours & payment was received within 1 week.
Insurer: Trupanion
By: Jodi
More time for snuggling!
Embrace has allowed us to worry less about Roscoe's health (and the ensuing costs) and more about giving him all the love and snuggles they can handle. They make the claims process VERY easy, and while we find some of the pre-existing condition terms very frustrating - only one ear infection covered per year?? - we are overall happy with our decision.
Insurer: Embrace
By: Jessica
High Speed Low Drag
I have to say, Embrace Pet Insurance has surpassed my expectations of honoring medical claims for my dogs. HUMMER(Yorkie-Poo) has been insured since 9/1/2014 and CoCo(miniature Poodle) since 3/30/2015. Embrace provides immediate coverage for standard treatment, i.e., vaccinations, flea & tick guard and other wellness procedures, a variety of discounts, reasonable rates and different rates of premium payments. Embrace is our 2nd insurance carrier. What sets Embrace a part from other pet insurance companies is their continuous interaction and responsiveness with the parents of the insured. I think they understand how expensive pet bills can be, especially for puppies. They continuously remind customers to submit all essential paperwork in order to maximize all reimbursement claims.
Insurer: Embrace
By: V.
great service
My bg has many health.problems. I thank Vpi ins. For helping me give her all the surgeries and medications that she needs every day. So By and I.both thank you very much
Insurer: Nationwide
By: judy
Great help
Healthy Paws was great, responded to claim in a fast efficient manner. Great stuff.
Insurer: Healthy Paws
By: Matt
Great Service
I just received my first check from Healthy Paws and couldn't believe how quickly my claim was processed. From online submittal to receiving a check was nine days! That's fast! Excellent service and the people at Healthy Paws were great. I'm glad I got pet insurance and I'm glad I chose Healthy Paws.
Insurer: Healthy Paws
By: Linda