218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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1ST CLAIM - EXCELLENT SERVICE
Having dealt with another provider in the past with less than acceptable service, I was leary about putting the coverage on for our new pup last year. After much research, I felt very comfortable with our decision to go with Trupanion and after dealing with them for this 1st claim, I am very pleased with the service and reasonable coverage they provided for my sweet boy. Thank you for handling this quickly and efficiently.
Insurer: Trupanion
By: Amanda
Nationwide is NOT on your side
My GSD started to limp a little over a holiday weekend which quickly got worse. i had thought he had sprained his leg but then he developed a fever. the vets thought he had lyme disease. his rbc coint was low and his spleen was enlarged. he was in the hospital 1 day and 1 night. the vets put him on antibiotics and ran tests for infectious disease and did a biopsy of his spleen. he however started bleeding internally overnight ( from biopsy ) and we lost him. the tests came back AFTER he was already gone which showed he had a hystiocystic sarcoma of the spleen which i understand is not covered but so the entire 2700 bill was denied. i dont think this is fair. i could understand if once diagnosis was made any further treatment would be on me but not before that point. what was i supposed to do. euthanise him when it could have been lyme disease? he was only 6. no prior injuries or illnesses. have been paying insurance since he was 8 weeks old
Insurer: Nationwide
By: luisa
Claim & care
A few months ago my six-year-old pit was having some stomach issues. I brought her to the vet and the bill was pretty high. Within a week I got a phone call that the claim is being processed - also to see how my dog was… and in another week another phone call saying that the check was on the way and they were following up to see how my dog was feeling once again. This is an amazing company and I am so glad I have health insurance with the ASPCA. My dog is in such good hands XO
Insurer: ASPCA
By: Erin
Very fast turnaround for insurance refund
I was very pleased with the service I received after my dog's recent illness.
Insurer: Healthy Paws
By: RJB
ripoff
poor service. incorrect diagnosis to advoid reimbursement on claim filed
Insurer: Embrace
By: sebra
Excellent
I've been with Trupanion for over 9 years now and they've been great to deal with. Never had a problem. They definitely care about my pets health and wellness.
Insurer: Trupanion Canada
By: Jay
Excellent
I've been with Trupanion for over 9 years now and they've been great to deal with. Never had a problem. They definitely care about my pets health and wellness.
Insurer: Trupanion
By: Jay
Claim Processing Second to None
Trupanion reviews and processes claims within two weeks. Any time I have had a question, I have been able to speak to a human being who is actually knows the answers to my questions.
Insurer: Trupanion Canada
By: Efk
Claim Processing Second to None
Trupanion reviews and processes claims within two weeks. Any time I have had a question, I have been able to speak to a human being who is actually knows the answers to my questions.
Insurer: Trupanion
By: Efk
Awesomeness
First pet insurance claim I've ever filed and it seems to be handled smoothly and efficiently, even with the little hiccup on my part, the error was quickly found and simply explained and taken care of in seemingly one fell swoop. And in such a positive tone. I wish everything in my life ran so smoothly!You guys are great. Terrific company, terrific people. You set the bar high for customer service. All service companies should model after you.
Insurer: Embrace
By: Donna