210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Pet Insurance
Excellent coverage options at reasonable prices. Easy to submit claims online with quick processing times.
Insurer: MetLife
By: Robert Garr
Amazing customer service
Alex was great! he walked me though everything and helped me find the best plan! I just cancelled Lemonade after a month; you could barely get someone on the phone and the app was a pain in the dupa!
Insurer: Nationwide
By: customer
Takes too long for review
Takes too long for review, approval and payment. It’s not 3-5 bus days!
Insurer: MetLife
By: Danilo Riggio
This pet insurance is amazing
This pet insurance is amazing, great monthly fees, you pick your needs, and customize your plan. When my dog needed surgery, it was no problem, I was reimbursed in 3-5 days. I highly recommend this pet insurance!
Insurer: Spot
By: Kathleen
Knowing that my pets are covered by Met…
Knowing that my pets are covered by Met Life gives me peace of mind. Met Life makes it easy to submit your pets claims, and are always available and willing to help in any way
Insurer: MetLife
By: Ursula
Highly recommend
Highly recommend! Always easy to contact and they have such a smooth process for claims. I am so thankful we have Embrace for our two fur babies!!
Insurer: Embrace
By: Kahleena
Website makes it very easy to submit a…
Website makes it very easy to submit a claim. however last year it took almost a month for me to receive reimbursement. Website said up to 10 days. I would also like to mention, for dogs to get vaccination's only, it does not require a visit with the veterinarian. A vet tech can give vaccinations. Please do not ask for SOAP notes for this type of visit. The appt is barely 10 minutes. Most times they do not have Soap notes so it's an inconvenience to keep asking them to provide me with something I can submit to the insurance.
Insurer: MetLife
By: MELISSA
A referral from friends and my employer…
A referral from friends and my employer offers met life. It’s been a great experience.
Insurer: MetLife
By: JACQUELINE MITCHELL
It's so easy to submit claims and they…
It's so easy to submit claims and they get processed quickly!
Insurer: MetLife
By: LINDA DOHERTY
Fair insurer
Fantastic service, occasional delays with regards to claims and thorough checks of medical records to ensure reimbursement of claims are compatible with the terms of coverage. We had some denials, but with veterinarian records and notes we prevailed on claims. I think this insurer is fair, and as an insured, I am incredibly thankful for that. I highly recommend MetLife pet insurance, I hope this quality of review and reimbursement stays consistent and does not change their terms. It’s something you want to seldom use but it’s reassuring knowing MetLife is there to ensure proper review of claims within terms of the contract and fair processing.
Insurer: MetLife
By: DJ