217,732+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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BUYER BEWARE
I was sold on this company (previously with VPI) when they told me that their premiums do not drastically increase as your pet ages, but rather their premiums are a little bit higher at the start compared to other pet insurance companies. Well low and behold I received a 60% increase in my four-year-old labs premium today, from $50 a month to $82 a month. Ironically, this comes after dealing with an unfortunate situation and trying to get my four-year-old Labrador diagnosed and treated following multiple vet visits and diagnostics including bloodwork, x-rays and joint tap. We finally saw an internal medicine specialist who diagnosed my dog with an immune mediated polyarthritis. Trupanion was very good with processing my claims in a timely manner. The agent I spoke with stated that my 60% rate increase had nothing to do with my claims this year. She stated that the increase was due to a 20% cap that was removed in the state of Colorado and that the rate increase was due to the analysis of the veterinary costs in my area (breed specific). I told her a 60% increase is criminal especially based on what I was told at the inception of the policy and how Trupanion prides themselves on not raising rates based on the age of the animal over the life of the policy. Total BS!!! They raised my rates because I had claims this year. Period. End of story! I thought they were different but it looks like I have been duped once again by another greedy insurance company! The kicker is along with my 60% increase they send me this letter stating how happy they are that me and my dog are part of the Trupanion family and that they hope I love them as much as they love us! Oh yeah… I'm definitely feeling the love!
Insurer: Trupanion Canada
By: Lynn
Healthy Paws ROCKS!
Our dog had an eye problem recently, which went from us thinking it was allergies to over $1000 in vet visits and a surgery. We were so pleased with how Healthy Paws managed our claims quickly and kept us updated as to how they were coming. I won't ever have an uninsured pet again!They've given us peace of mind that we can handle whatever health problems arise with our pup.
Insurer: Healthy Paws
By: Jennifer
Excellent service during stressful times
We have a greyhound/collie cross who unfortunately has a very sensitive tummy and has been admitted to hospital twice in a six month period for rehydration as she was very, very sick. We never have to worry about any of the details of paying for her treatment which leaves us with peace of mind and time to focus more on our girl. This is the best pet insurance company ever and I recommend them to everyone I meet.
Insurer: Trupanion Canada
By: Janelle
Excellent service during stressful times
We have a greyhound/collie cross who unfortunately has a very sensitive tummy and has been admitted to hospital twice in a six month period for rehydration as she was very, very sick. We never have to worry about any of the details of paying for her treatment which leaves us with peace of mind and time to focus more on our girl. This is the best pet insurance company ever and I recommend them to everyone I meet.
Insurer: Trupanion
By: Janelle
Wish Humans could have the same type of insurance
Our dog had torn her ACL and required surgery. ASPCA pet insurance processed the claim quickly and called to check on the patient! What a wonderful service they provide.
Insurer: ASPCA
By: Marsy
Healthy Paws Actually Works
I feel people look at pet insurance skeptically but I've learned the hard way that Healthy Paws lived up to their promises. Our French Bulldog has been suffering a severe bout of gastritis and esophagitis that has proven stressful, hard to diagnose and...expensive. Through the entire process Healthy Paws has been reliable and easy to use. All in all I'm incredibly thankful for their support and have been recommending them to all the pet owners I know.
Insurer: Healthy Paws
By: Tyler
very good policy
My dog had back surgery 3 years ago and the claims were handle quickly now he has cancer and they have paid out quickly also
Insurer: ASPCA
By: Irene
A life saver... Literally
Getting pet insurance is the best decision Ive ever made for my pets. I learned the hard way by going through a tough situation with a dog that ended up passing. I was unable to afford a 5k surgery and had to make the hardest decision as a pet owner. Now my two cats both have insurance through VPI. As rescues you never know what type of health issues may arise. I've never had to submit a claim for one and the other has needs lots of medical attention. VPI has allowed me to give them both the best care possible. You never know what will happen and the policies are very affordable and a small price for peace of mind.
Insurer: Nationwide
By: Arron
Be VERY AWARE of renewal dates
DO NOT have any wellness/vaccinations/etc prior to renewal date. One claim per policy year or it is NOT covered. Diva was four days early and NO coverage for policy year. Loyal pet customer for ten years and no grace period. I am NOT a satisfied client even though I should have watched date!!!
Insurer: Nationwide
By: Judy
Fast and efficient
Trupanion in great. My mini Schnauzer got bit by another dog (my dog got out of gate and ran up to a dog on a leash, so sort of my fault). Deep punctures on snout and back of neck. Ran to the emergency room - $900 later all is well with my mini, and trupanion covered 90% of the vet bill, no questions! Glad I had them!
Insurer: Trupanion Canada
By: Mike