218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The best
I had worked with other company in past, and always had issues on my claims, but this company never had any issues, they always paid on time with no issues. Thank you
Insurer: Pets Best
By: Kamy
Wonderful?
I love how easy it is to submit claims! And Embrace has faithfully assisted with every charge I have sent in. It makes for a very easy decision, to always give my pet the very best care, when I know I can depend on Embrace to help. Great insurance! I have 4 pets, all insured.
Insurer: Embrace
By: Dawna
Excellent Customer Service!
Our lab mix, Jaz, needed surgery to repair a torn ACL. Very expensive. The claims I submitted related to this surgery were acknowledged within 24 hours and paid within 8 days! No problems, or issues. They even sent a follow up email to check on how Jaz was doing after the surgery! Great customer service. Great company.
Insurer: Healthy Paws
By: Sheila
Lifesaving
We have 2 dogs .a brother and sister . We got them at at a shelter after in a timely manner our other beagle had to be put down. embrace offers so much wellness program which is great. it also gives you discounts on policy if your pet has a healthy year. claims are handle. After our last pets medical bills, getting pet insurance was the second thing we did when we got them home
Insurer: Embrace
By: karen
Not good
Nice people but disagree with the decisions on my claim, my kitty had cancer was not eating and they said the loss of appetite was a preexisting condition because he had a loss of appetite prior. Loss of appetite is not condition that was a result of the condition and of course anytime animals or people get sick they have a loss of appetite.
Insurer: Embrace
By: terese
Pet Insurance at its best
It was an incredible relief to be able to treat our sick puppy without having to think about whether we could afford the recommended course of treatment. We have had pet insurance before, but Trupanion was quicker and more efficient than other companies we have used. Puppy is fully recovered and we are very happy we chose Trupanion.
Insurer: Trupanion Canada
By: Olga
Pet Insurance at its best
It was an incredible relief to be able to treat our sick puppy without having to think about whether we could afford the recommended course of treatment. We have had pet insurance before, but Trupanion was quicker and more efficient than other companies we have used. Puppy is fully recovered and we are very happy we chose Trupanion.
Insurer: Trupanion
By: Olga
Worst Service I Have Recieved
This is the worst experience I have had with a pet insurance company. I have had to deal with extremely rude customer service representatives and it took these people a month to resolve this. I called and spoke to ONE nice representative and she submitted my info to her supervisor.Their service was extremely poor and disappointing.
Insurer: Pets Best
By: L
Excellent Experience, Love Embrace!!
I have a brand new puppy, Cody. My vet suggested pet insurance, after doing some.research I found Embrace. They cover well visits, neutering and even a microchip. I went for Codys second wellness visit, totalling $186 on Monday July 7th, today July 14th My reimbursement is in my account via direct deposit!!! I sent one time, what was instructed on the forms and I already have my reimbursement back! Also upon signing up I had a few questions and the rep on the phone was exceptionally sweet! A+ from Cody and me!!
Insurer: Embrace
By: Kristina
Disappointed with Embrace
I was told my NonPrescription enzymes would not be covered because the ingredients are regulated by the FDA - in fact the ingredients themselves are NOT regulated by the FDA - there are many digestive supplements not regulated by the FDA and EnzymeDiane is one that is NOT regulated. Amalyse and lipase themselves are not regulated as the adjuster said only prescription enzymes are regulated by FDA - because of Embrace's error on this I was forced to cancel my policy - will not recommend embrace pet insurance
Insurer: Embrace
By: Madelon