217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Black Lab Mix Broken Dew Claw
My 5 y/o spayed lab is the sweetest, clumsiest dog. When I noticed her abnormal dew claw my vet took her immediately. After the surgery and recovery she had her annual wellness. She has also been on Trifexis since Comfortis and Advantage upgraded. No problems. I never expected to get reimbursement for her wellness. I knew the surgery would be covered. What a pleasant surprise to have 2 checks arrive. Our hot water heater went belly-up and the checks covered everything. I just wish human insurance was this good. Full disclosure, immediate returns, consistent and frequent communication whether or not there are any glitches. What a great group of people. Thank you again Embrace team.
Insurer: Embrace
By: Vicki
satisfied with my pet insurance
our aussie mix had to have TPL surgery at a cost of $4000. Thanks to ASPCA pet insurance, our out of pocket cost was $800. Once they received all the paperwork it only took about 2 weeks for the reimbursement to land in my bank account. I even sent a follow invoice for the same injury and they processed that quickly as well.
Insurer: ASPCA
By: kasey
A+ Pet insurance
Having no pet insurance and experiencing unexpected illness we learned our lesson and bought a Trupanion policy for our next dog. Thank goodness we kept it going over the years because eventually our dog got sick and required expensive radiological work ups, hospitalizations and multiple surgeries. Trupanion paid as promised. They continued to insure our pet despite the continued Huge bills, the staff was so helpful and we didn't have to chose between debt and care for our dog.
Insurer: Trupanion Canada
By: Joy
A+ Pet insurance
Having no pet insurance and experiencing unexpected illness we learned our lesson and bought a Trupanion policy for our next dog. Thank goodness we kept it going over the years because eventually our dog got sick and required expensive radiological work ups, hospitalizations and multiple surgeries. Trupanion paid as promised. They continued to insure our pet despite the continued Huge bills, the staff was so helpful and we didn't have to chose between debt and care for our dog.
Insurer: Trupanion
By: Joy
Like them
I have been a customer for 6 years and for 6 years before that. I find their customer services to be very good. Documents are easy to read and claim process simple.
Insurer: Nationwide
By: Lisa
Prompt service
I usually have my vet send in the claim when I pay my bill so the insurance claims have been addressed quickly. Now that my chihuahua/terrier mix is 8 years old, he seems to be needing a little more medical attention than when he was younger, so I'm glad I have him covered by Embrace.
Insurer: Embrace
By: Pat
Getting too expensive for less coverage
My comments are not just for this claim but service for the last 8 yrs. Since I've had your insurance, the rates have continuously increased. I understand that but this last increase is $30 a month. Yet I don't get more coverage and you find more loopholes to keep from having to pay claims. I also believe the deductibles are per claim. My human insurance at least has a yearly deductible.
Insurer: Pets Best
By: Kathleen
The Best Pet Insurance on the Market
I am extremely happy about the way Embrace handled my claim with Sophie. Everyone I have had contact with at Embrace was caring and willing to go the extra mile to help. Your customer service is excellent. I was told that Embrace is the best pet insurance on the market and now I now why. I highly recommend Embrace!
Insurer: Embrace
By: Donna
Pets Best is the best!
I'm very pleased the way my claims are handled, so fast and efficient, with direct deposit. Great!
Insurer: Pets Best
By: Kathy
5 degrees to kevin bacon
my partner went into renal failure, our vet is right at our back fence so we just jumped over. she stopped eating, drinking so she was I.V.'d and held over till she recovered. weeks later, i get four form letters saying "hi, i'm a pet owner myself, i'm sorry we can't pay for this emergency". In using the 5 degrees paradigm we've managed to find not normal kidney labs in her hx so that mean this was a (you guessed it) "pre existing" condition so it was bound to happen sooner or later. wow, this is the second time i submit this review, i got a "There was a problem with your submission" the first time. we've been w/ the ins for close to a year...a whole year! we bought on to their "you'll need us for emergencies". fooled once, shame on you fool me twice shame on me; i have asked to be cancelled. folks we treat our partners w/ kindness, we love them, we have them checked, have them have labs and the works which we pay for and buy emergency coverage insurance for the sudden stuff, but someone forgot to tell the insurance company.
Insurer: Embrace
By: raul