154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,400 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,342 reviews
10,808 reviews
27,507 reviews
14,177 reviews
63,026 reviews
Category with most reviews
This chart shows the distribution of review categories.
It would be nice if insurance was…
It would be nice if insurance was starting the day you paid not have to wait 2 weeks.
Insurer: Nationwide
By: customer
The enrollment process was easy
The enrollment process was easy. I appreciated being able to make changes and see how it would affect my premium.
Insurer: Trupanion
By: Yvonne Mahoney
Johnathan was extremely helpful and…
Johnathan was extremely helpful and great!
Insurer: Nationwide
By: customer
I am somewhat confused this year
I am somewhat confused this year, since I am now paying in two different places for my yearly pet insurance. The coverage for the wellness exam went through fine in February, but my understanding that the Rx is now covered by the other $200. + of the second part of my plan this year. I am forwarding Beau's RX receipt today.
Insurer: Embrace
By: Nina R
they get the invoice and if they need…
they get the invoice and if they need more ifo they let you know what they need
Insurer: Fetch
By: Diane
Not a fan
I initially signed up for nationwide 3 days after adopting a shelter dog. After his 1st meal at my house he had diarrhea. The next day it was gone. Shelters records made no mention of any diarrhea. His diarrhea was gone the next day, therefore I chalked it off to change in diet from food at the shelter. WELL, nationwide wanted to exclude any gastric issues from his policy for 1 day of diarrhea. They said at 6 months I could submit a YEAR'S worth of medical records to get the exclusion removed. Obviously no one had a years worth of records on this shelter dog. On top of the exclusion, there's no decrease in price despite covering less. I felt nationwide was just a complete rip off and canceled the policy.
Insurer: Nationwide
By: K Stevens
I called to understand several things…
I called to understand several things before making a claim. I was impressed with Don's sincere tone and personality as we discussed several upcoming submissions I plan to make. He answered all my questions with the confidence that reassured me.
Insurer: Fetch
By: Susan
Recommend Embrace Pet Insurance
I highly recommend Embrace Pet Insurance. This is my 3rd year with them, have never had any issues when submitting a claim. They have covered exactly what was promised, and never wait long for my refund. No more worrying about large emergency bills if my Charley is in need of care. It's definitely worth it for peace-of mind. Very happy with Embrace Pet Insurance!
Insurer: Embrace
By: Maria Enz Perricone
Dishonest Denial: Citing Unrelated Incidents as Pre-Existing Conditions
1. We got my dog three years ago, and when he was a baby he ate some trash and threw up, so we took him for a quick vet visit that lasted maybe 30min. 2. We signed up for Pets Best 2 years ago. 3. Earlier this year he was diagnosed with a genetic immune system disease that affects his bowels, and he will need to be on immunosuppressants and other medications permanently. Pets Best denied over 30k in claims relating to this illness because of the emergency vet appt. 3 years ago, citing that he "had pre-existing conditions relating to his bowels." While I now know that Pets Best team is dishonest and fraudulent, I am hesitant to switch insurance providers because now he definitely would be entering a new insurance company with a pre-existing condition.
Insurer: Pets Best
By: Eduardo Barrera
Excellent customer service
Samantha has been an immense help anytime we submit a claim. Safe to say she has gone above and beyond. She has guided us every step of the way with our insurance questions and needs. Her prompt response and patience is greatly appreciated. She deserves a raise!
Insurer: Fetch
By: Bill Whitley