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Pet parents across the U.S. and Canada have left over 218,869 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Vet/Embrace Communication Gap
My vet faxes the claims but many times Embrace does not seem to receive them. Recently they faxed 2 claims (separate dates). Embrace responded with one claim number so I wrote back and questioned the vet and also questioned Embrace as to whether they had indeed received both claims. Embrace assured me they had and then I received a response for only one claim. I had to contact Embrace again for the second claim and ask my vet to refax the 2nd invoice again. This has happened repeatedly in the past. My vet is very efficient. I love Embrace insurance and am usually very happy with the service but I would like to see this communication improved.
Insurer: Embrace
By: Susan
Glad To Have
I have two cats and both cats got sick at the same time! My male cat was in kidney failure and had to be in the hospital for several days. His bill was going to be several thousand dollars. My female cat was unable to hold food down and had to have many tests run to find out what was wrong. Both cats are doing fine now but it was expensive. Petshealth paid more than 2/3's of the expense. I am very glad to have this insurance!
Insurer: ASPCA
By: Dolly
Great Insurance!!
I have injury and illness insurance and am glad I invested insurance. My new puppy had ear infections and I got the Trupanion 30 day free trial. They paid for her vet bill even though I hadn't given them a penny. Over 100.00. I finally had to have her allergy tested to see what was causing the recurrent ear infections. Guess what it was milk. I was keeping her away from chicken and grain and it wasn't those things at all. Now I know what it is and can keep her health. It cost $500.00 for the testing and Trupanion paid of $450.00 of that. My dog is 6 lbs. and my husband is over 250lbs, I am always afraid she might get hurt but if she does I know it won't break the bank. The extra 5.00 rider is great too so I can get her aqua or physical or behavioral therapy if she needs it for a very low cost. Pet insurance is great and Trupanion is really a great investment!!
Insurer: Trupanion Canada
By: Kim
Great Insurance!!
I have injury and illness insurance and am glad I invested insurance. My new puppy had ear infections and I got the Trupanion 30 day free trial. They paid for her vet bill even though I hadn't given them a penny. Over 100.00. I finally had to have her allergy tested to see what was causing the recurrent ear infections. Guess what it was milk. I was keeping her away from chicken and grain and it wasn't those things at all. Now I know what it is and can keep her health. It cost $500.00 for the testing and Trupanion paid of $450.00 of that. My dog is 6 lbs. and my husband is over 250lbs, I am always afraid she might get hurt but if she does I know it won't break the bank. The extra 5.00 rider is great too so I can get her aqua or physical or behavioral therapy if she needs it for a very low cost. Pet insurance is great and Trupanion is really a great investment!!
Insurer: Trupanion
By: Kim
They've a great reputation and it's well deserve
My sweet cat has been seriously sick and required a long hospitalization. Because of the care he received he has made a miraculous recovery. If I did not have Trupanion I would not have been able to entertain a thought about treating him. I've been impressed by how the front staff - the billing people who deal with insurance companies all the time- at each doctor we have visited have sung Trupanions praises. And Trupanion has come through for me and my cat, not flinching at the costs which were quite high.I enthusiastically recommend them.
Insurer: Trupanion Canada
By: Stephen
They've a great reputation and it's well deserve
My sweet cat has been seriously sick and required a long hospitalization. Because of the care he received he has made a miraculous recovery. If I did not have Trupanion I would not have been able to entertain a thought about treating him. I've been impressed by how the front staff - the billing people who deal with insurance companies all the time- at each doctor we have visited have sung Trupanions praises. And Trupanion has come through for me and my cat, not flinching at the costs which were quite high.I enthusiastically recommend them.
Insurer: Trupanion
By: Stephen
Thank heavens foe Pet's Best!
10. We couldn't afford to have our little dog without this great insurance plan!
Insurer: Pets Best
By: Phila
Could not be in better hands!
Healthy Paws continues to amaze me! I have had to submit a few claims and every time they are handled quickly and reimbursed as promised. My premiums are very reasonable, the coverage is great, and the claims process couldn't be easier. Also, their concern and followup adds a nice personal touch. I have recommended Healthy Paws to friends and family who have also joined this great organization.
Insurer: Healthy Paws
By: Pamela
Fast, friendly and efficient.
My pup landed in the hospital for 5 days and with around the clock care, we brought home a lengthy bill. We were already stressed with our pup's health and recovery so the financial aspect was not something we wanted to focus on. Fortunately, I enrolled him in Healthy Paws insurance months prior and they helped take care of most of the bill. Without that help, we wouldn't have been able to make such quick decisions on his treatment and focus more on his recovery than thinking about to to pay for everything. Their claim system is quick and effective. They even checked up on our pup to make sure he was feeling better! I've recommended them to all of my friends.
Insurer: Healthy Paws
By: Jenny
this is the pet insurance I recommend to my friend
I've been very happy with their coverage and they keep me informed as they review and process my claim.
Insurer: Trupanion Canada
By: Tracey