219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws is Simply The Best!
I did extensive research when looking for Pet Insurance and chose Healthy Paws. The level of customer service and claims process has been stellar since June 2014 when I enrolled my two West Highland White Terriers. To prove my point my 17 month old Westie was diagnosed with pancreatitis and admitted to the ICU on Saturday. She was discharged on Thursday with a bill of close to $5k. I submitted the claim the day of discharge and was notified the next day the check was in the mail. The check arrived on Wednesday because of the Labor Day holiday. Healthy Paws paid 90% of the entire bill. Unfortunately, my Westie has some congenital medical issues that added up to close to $15k over the course of 17 months. All claims were paid quickly and her medical issues have not affected her particular plan. She will continue to be covered by Healthy Paws until should decide to terminate her coverage. The client care department also emails me to see how she is doing. How awesome is that? I would NEVER change pet insurance.
Insurer: Healthy Paws
By: Debbie Eyres
The BEST
Excellent Service from day one. I have and will continueto recommend Trupanion.
Insurer: Trupanion Canada
By: elizabeth
The BEST
Excellent Service from day one. I have and will continueto recommend Trupanion.
Insurer: Trupanion
By: elizabeth
Fantastic service
I don't think I had signed up for 2 weeks when my puppy ate something that caused a gastrointestinal issue. Everything was so easy. The vet clinic direct billed and I had a check within a week. Unbelievable great service. So easy and so fast. No questions, no hassle. Wonderful.
Insurer: Trupanion Canada
By: Sandra
Fantastic service
I don't think I had signed up for 2 weeks when my puppy ate something that caused a gastrointestinal issue. Everything was so easy. The vet clinic direct billed and I had a check within a week. Unbelievable great service. So easy and so fast. No questions, no hassle. Wonderful.
Insurer: Trupanion
By: Sandra
Rapid response to claims
I am delighted by Embrace's rapid response to my insurance claims. I researched several pet insurance providers before selecting Embrace for its better coverage at a better price.
Insurer: Embrace
By: Pamela
Extremely Complicated and Limits but has helped
Have been with VPI for 10 years and had small claims for the first 6 years. One of our dogs was stricken with cancer and VPI covered a little over 1/3 of the surgery and chemo (about $4000 of $10,000) which helped but I thought more would be covered. Various medical procedures have limits and good luck trying to figure out all their codes, etc. I want a plan where I submit an $800 vet bill and get reimbursed a good portion of it minus excuses for limits and refer to this code and that code about coverage, etc. Thanks to this website I'll be shopping for a possible new pet insurance company. VPI has taken care of us and I would possibly recommend them but I think there are other companies out there who will cover more at less cost and less complication.
Insurer: Nationwide
By: Jack
Very Efficient payment program
We received our insurance payment within a few days of our submission.
Insurer: Trupanion Canada
By: Lorraine
Very Efficient payment program
We received our insurance payment within a few days of our submission.
Insurer: Trupanion
By: Lorraine
The best customer service - hands down
Trupanion rocks. From start to finish. Couldn't ask for better service or value.
Insurer: Trupanion Canada
By: Richard