219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Extremely Complicated and Limits but has helped
Have been with VPI for 10 years and had small claims for the first 6 years. One of our dogs was stricken with cancer and VPI covered a little over 1/3 of the surgery and chemo (about $4000 of $10,000) which helped but I thought more would be covered. Various medical procedures have limits and good luck trying to figure out all their codes, etc. I want a plan where I submit an $800 vet bill and get reimbursed a good portion of it minus excuses for limits and refer to this code and that code about coverage, etc. Thanks to this website I'll be shopping for a possible new pet insurance company. VPI has taken care of us and I would possibly recommend them but I think there are other companies out there who will cover more at less cost and less complication.
Insurer: Nationwide
By: Jack
Very Efficient payment program
We received our insurance payment within a few days of our submission.
Insurer: Trupanion Canada
By: Lorraine
Very Efficient payment program
We received our insurance payment within a few days of our submission.
Insurer: Trupanion
By: Lorraine
The best customer service - hands down
Trupanion rocks. From start to finish. Couldn't ask for better service or value.
Insurer: Trupanion Canada
By: Richard
The best customer service - hands down
Trupanion rocks. From start to finish. Couldn't ask for better service or value.
Insurer: Trupanion
By: Richard
Excellent insurance
I have insurance for my two dogs: Jesse, a collie, and Murphy, a Havanese. Jesse has hip dysplasia, neurological problems, and hypothyroidism. Over his five year lifespan I have made numerous claims for diagnostic tests, emergency visits, and medications. Trupanion has been invaluable in helping me with these large expenses, which totaled several thousand dollars just last year. Claims are paid promptly, and I've never had an issue with anything being rejected. While Murphy has never had to make a claim, I'm still happy to have the peace of mind knowing that I will never have to make a life or death decision for either of my dogs based on finances.
Insurer: Trupanion Canada
By: Laura
Excellent insurance
I have insurance for my two dogs: Jesse, a collie, and Murphy, a Havanese. Jesse has hip dysplasia, neurological problems, and hypothyroidism. Over his five year lifespan I have made numerous claims for diagnostic tests, emergency visits, and medications. Trupanion has been invaluable in helping me with these large expenses, which totaled several thousand dollars just last year. Claims are paid promptly, and I've never had an issue with anything being rejected. While Murphy has never had to make a claim, I'm still happy to have the peace of mind knowing that I will never have to make a life or death decision for either of my dogs based on finances.
Insurer: Trupanion
By: Laura
Turnaround time improving
I have dealt with various insurance companies over the years concerning reimbursements. I have received my money the next day when my dentist initiates claims. Concerning prescriptions, I've had to submit paper receipts that took 15 days. I'm happy to see Trupanion making the effort to improve their processing time. Now that I receive my money electronically, I was thrilled this most recent time, to see a bank deposit within the week! Bravo!! Keep up the good work.
Insurer: Trupanion Canada
By: Helen
Turnaround time improving
I have dealt with various insurance companies over the years concerning reimbursements. I have received my money the next day when my dentist initiates claims. Concerning prescriptions, I've had to submit paper receipts that took 15 days. I'm happy to see Trupanion making the effort to improve their processing time. Now that I receive my money electronically, I was thrilled this most recent time, to see a bank deposit within the week! Bravo!! Keep up the good work.
Insurer: Trupanion
By: Helen
An Insurance Company that cares!!!
My baby girl Lana had an Addisonian Crisis and was hospitalized for two days. A team of amazing veterinarians were able to treat her successfully, and I can’t describe how emotional the experience was….I was nervous about submitting the claim, partly because of the emotional state I was in, but also because I had never had a good experience with insurance companies (only auto insurance at that point). The claims submission process was as simple as uploading the vet’s invoice online. A few days later I received an email stating my reimbursement check was on it’s way. Then another personal email checking up on Lana. They truly care and allow us to focus on our loved ones….
Insurer: Healthy Paws
By: R Pandher