219,108+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,108 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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great service
The claims team kept me informed throughout the process and dealt with my claim quickly,informing me thoroughly of my entitlements
Insurer: Trupanion
By: George
Very Satistifed
I picked Healthy Paws after extensive research a couple years ago. My cat had some very major medical issues that were costly, and I hoped to avoid such costs in the future. After two years, I have been very happy. They were reasonable about assessing preexisting conditions and have responded to claims appropriately and quickly. The monthly cost has been reasonable and very worth it for us. We appreciate the peace of mind of knowing that major issues would be covered in the future, and that we can prioritize care over cost.
Insurer: Healthy Paws
By: Brian
Payment Policy
The coverage seems fair, and competitive with other plans. But, buyer beware, they only accept automatic deduction payments from your checking account or from a credit card, and they offer NO way to change the date of the auto-deduct. If you call Customer Service (even with plenty of time ahead of your payment date), they will advise that the day of the month that you started your policy will forever be your auto-deduct date. NO exceptions, and there is NO way to request another date instead. So, if your auto-deduct is on the 3rd of the month, and that is hard for you to manage with rent, etc., there is no way to request the auto-deduct at a different time in the month. Currently, I feel TRAPPED. I explained that due to a medical emergency, my funds were a little low, but with my next paycheck, I can easily cover the premium amount. All I asked for was a 2-day delay of payment. I was told this is impossible. That does not convey good customer service to me, and may be something you want to consider when comparing plans.
Insurer: Embrace
By: Elizabeth
Great experience
Took my puppy to the ER twice in about two months. Filed both visits with Trupanion. I had a great experience with this entire process. I am so happy I signed up for insurance for my dog and I am grateful for the efficient and diligent work that was done by the employees of this company!
Insurer: Trupanion Canada
By: SARA
Great experience
Took my puppy to the ER twice in about two months. Filed both visits with Trupanion. I had a great experience with this entire process. I am so happy I signed up for insurance for my dog and I am grateful for the efficient and diligent work that was done by the employees of this company!
Insurer: Trupanion
By: SARA
Embrace Is Highly Recommended
When I adopted my doxie, the first thing I did was research pet insurance. I found Embrace and took out wellness and illness policies. Fortunately, I have not had to use the illness coverage, but I use the wellness every year and recovery most of, if not all, the money that I pay into the policy. The staff is friendly to talk to and eager to answer questions and the reimbursements are easy to file and quick to pay out. I will never have another dog without Embrace Pet Insurance. (I filled out the rest of the form, but have NEVER HAD A CLAIM FOR ILLNESS OR ACCIDENT.)
Insurer: Embrace
By: Barbara
Back to normal
First of all I had hoped never to use the Embrace policy we purchased to cover our dog. Chloe our Chihuahua-Italian Greyhound mix broke her front leg in August. The break required surgery with insertion of metal plate and screws.Very expensive procedure with many follow up visits over eight weeks. Embrace settled the claim promptly and without hassle. Chloe is back to her normal self . Thanks Embrace
Insurer: Embrace
By: Steven
Great insurance, excellent service
I have had my insurance on my 2 dogs for over 7 years and was hoping never to have to use it but August 14th, my male mini doxie was ill. ASPCA pet insurance has been wonderful--claims were processed timely and I love the new direct deposit--no waiting for mailed payments. I also liked the friendly follow-up by Bob on 10/5. I have nothing but good things to say about your company.
Insurer: ASPCA
By: Felicia
Outstanding Customer Service and Timeliness
We've been treating our dog for a mammary tumor that has encompassed three different doctors, a surgery, and follow on medication and treatment. The turnaround time for the claims has been excellent as in just one month, we accumulated roughly $3,000 over medical bills which 80% is funded back to us. Highly recommended and great options provided for deciding how much coverage we wanted for our rescue dog.
Insurer: Embrace
By: Rob
Acute Renal Failure in Beagle covered
I am so grateful to the Embrace staff and that I had coverage for my beagle, who developed renal failure after NSAID treatment. The renal failure was caught quickly and treated promptly and my reimbursement was expedient.
Insurer: Embrace
By: Lonny