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Pet parents across the U.S. and Canada have left over 218,809 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Misinformation and wasted time.
First my rates have gone through the roof. I pay half the premium for my dog that is one year younger at Trupanion. Then, I spent over a half hour on the phone with a representative trying to figure out which invoices I submitted already and which I didn't, because it is impossible to tell from website. She informed me that nothing was submitted after April 2015. When I submitted the receipts, the ones from that month were denied as duplicate submissions.
Insurer: Pets Best
By: Laura
Emergency trip covered
I had to take my French bulldog to an emergency vet while we were traveling. He had been throwing up and wouldn't eat his dinner. Found out he has pancreatitis and had to stay there for 48 hours of treatment. VPI covered nearly everything of the $1,100.00 bill. Needless to say I'm happy with the plan so far.
Insurer: Nationwide
By: Tiffany
Kept raising premiums
Premiums went up 50% two years in a row. So they doubled our premiums over 24 months. I just cancelled after the policy renewal raised our premiums again.
Insurer: Pets Best
By: Steph
The best pet insurance ever
I can't thank Trupanion enough for all the help and support through Hannah's medical issues.I have had the insurance for almost 4 years and it has been incredible. They have covered everything they have to... never tried not to pay me or cut the cover... even the medicines. Hannah's was totally healthy when I got the insurance and 1 and a half year later things started happening... up to now Trupanion have covered 2 ACL surgeries, Thyroid treatment, Eye Treatment, and just few weeks ago a cancer mass removal... you have to get it if you care about your pet... it is a peace of mind... people called me crazy when I got it 4 years ago and now they think I am the smartest person ever.
Insurer: Trupanion Canada
By: Andrea
The best pet insurance ever
I can't thank Trupanion enough for all the help and support through Hannah's medical issues.I have had the insurance for almost 4 years and it has been incredible. They have covered everything they have to... never tried not to pay me or cut the cover... even the medicines. Hannah's was totally healthy when I got the insurance and 1 and a half year later things started happening... up to now Trupanion have covered 2 ACL surgeries, Thyroid treatment, Eye Treatment, and just few weeks ago a cancer mass removal... you have to get it if you care about your pet... it is a peace of mind... people called me crazy when I got it 4 years ago and now they think I am the smartest person ever.
Insurer: Trupanion
By: Andrea
Healthy Paws is a LIFESAVER!
The HealthyPaws team is absolutely great! They are quick to process claims and if I ever have a question on a policy or claim they are insanely quick to get back and respond. My wife and I have had several issues with our young Dalmatian and we have nothing be great things to say about HealthyPaws and their team. Worth every penny and their plan has allowed us to keep our little guy healthy and himself time after time!
Insurer: Healthy Paws
By: Sean
Amazing, Personalized Service
I have had ASPCA Pet Insurance for two years now and they have been extremely helpful and caring with every claim! My dog had minor surgery last year and they were quick with the reimbursement and even called to see how he was doing! I had another claim this year and it was the exact same thing! They even sent me a card!
Insurer: ASPCA
By: Ciji
Excellent service.
Representative was very responsive and the overall time from submission of claim to receipt of check was days not weeks or months! Insurance companies for humans could learn from Trupanion!!
Insurer: Trupanion Canada
By: Ann
Excellent service.
Representative was very responsive and the overall time from submission of claim to receipt of check was days not weeks or months! Insurance companies for humans could learn from Trupanion!!
Insurer: Trupanion
By: Ann
There when we needed you!
My dog Chipper suddenly got very sick -- went from seeming perfectly well to not eating and lethargic. Took him to the ER vet right away. He had a fever, pneumonia, urinary tract infection, low platelets , and a low albumin level. He ended up in the vet ICU with an IV for 5 days. Required antibiotics, Xrays, ultrasound,,, a plasma transfusion. I thought we were going to lose my buddy, He was diagnosed with an autoimmune problem and was started on high dose steroid treatment, which pulled him through. We sent the claim in (it was over 6 thousand dollars)and got paid before my credit card payment was due. Trupanion came through quickly!!
Insurer: Trupanion Canada
By: Marianne