219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Life saver
My Rottweiler had a $3000 ACL repair after i had the policy for about 1 year..VPI covered ALL!!! 1 year later she was diagnosed with bone cancer and had to get her leg amputated ...over $2000...again,ALL covered!!!! Still going through chemo and still getting over half reimburest . Without this insurance I never could have afforded to pay for all this. Me and my dog are very grateful for it is
Insurer: Nationwide
By: Petra
Great Service
I submitted a claim for an operation performed on my little dog, ZEE ZEE. I figured the process would be a long drawn out one but to my pleasant surprise, it was easy, no hassles, timely and efficient. I received my check in the mail about 3 weeks from when I initiated the claim. This was my first experience with Trupanion claims process and it was a great one! Thank you so much for being what all insurance companies should be - customer oriented.
Insurer: Trupanion Canada
By: Patrice
Great Service
I submitted a claim for an operation performed on my little dog, ZEE ZEE. I figured the process would be a long drawn out one but to my pleasant surprise, it was easy, no hassles, timely and efficient. I received my check in the mail about 3 weeks from when I initiated the claim. This was my first experience with Trupanion claims process and it was a great one! Thank you so much for being what all insurance companies should be - customer oriented.
Insurer: Trupanion
By: Patrice
Amazing Company!! 10/10!
Great pet insurance company with amazing service! I'm so happy I enrolled my cat in their plan when I did...would have had trouble affording her tests/treatment (>$2000) when she got sick without the reimbursements. Shockingly quick and easy claim reimbursement! After submitting my first claim online along with Roxy's medical chart, everything was processed in a few days. For all of my subsequent claims I asked my vet's office to forward them my invoices and within an hour of getting home from the vet I had an email saying the claim was processed and my check was on it's way! Have never experienced such awesome service like this before. They never once tried to deny or question a claim and they frequently sent personal emails checking in on Roxy to see if she was getting better. If you love your pet and don't want to be in the unfortunate situation of having to decide whether or not to proceed with life-saving tests/treatment due to high vet costs then you should definitely enroll in Healthy Paws pet insurance. You won't regret it....truly worth every penny
Insurer: Healthy Paws
By: Victoria
Amazing Customer Service and Claim Handling
My lab ended up in emergency care for vomiting. She had consumed some plastic and sticks. The vet performed X-rays and held her over night in case emergency surgery was required due to a blockage. Having Healthy Paws insurance helped to ease some of the stress of the day. The customer service team took care of my claim right away. It is amazing how fast they handled everything. The reimbursement arrived in less than a week. What really impressed me today was a follow up email to see how my dog is doing. I am truly impressed by the service and commitment to their customers. I tell anyone who will listen to get Healthy Paws!
Insurer: Healthy Paws
By: Jeff M
$51 rate hike was quite a shock!!
I have Trupanion for my two dogs. I had one rate hike for $20/month, which I did not feel was out of line. Now I just got a rate hike of $51/month. With all the statements about rates not being raised because of the dogs' age or the number of claims, I never expected to face a rate hike of this amount. I was told it was to keep in line with the cost of pet care. Since you are committed once you have the insurance because of "existing conditions" preventing full coverage with someone else, take care before you insure with Trupanion.
Insurer: Trupanion Canada
By: Lois
$51 rate hike was quite a shock!!
I have Trupanion for my two dogs. I had one rate hike for $20/month, which I did not feel was out of line. Now I just got a rate hike of $51/month. With all the statements about rates not being raised because of the dogs' age or the number of claims, I never expected to face a rate hike of this amount. I was told it was to keep in line with the cost of pet care. Since you are committed once you have the insurance because of "existing conditions" preventing full coverage with someone else, take care before you insure with Trupanion.
Insurer: Trupanion
By: Lois
I don't know what to say.
I guess it was my own fault, but I did not realized that I had only a $2,500 limit on my cat's diabetes claims. I have now reached that limit and pets Best will no longer pay anything toward "Phil's" diabetes expenses. I guess that is a typical limit for other insurance companies too; however, it is devastating news for me. He is about 12 or 13 years old and the sweetest cat ever. He requires 6 units of insulin twice daily as well as periodic testing and Rx food, in addition to his wellness treatment. I can no longer afford to pay his bills without the insurance help and I don't know what I'm going to do.
Insurer: Pets Best
By: Judith
Amazing Customer Service and Claim Handling
My lab ended up in emergency care for vomiting. She had consumed some plastic and sticks. The vet performed X-rays and held her over night in case emergency surgery was required due to a blockage. Having Healthy Paws insurance helped to ease some of the stress of the day. The customer service team took care of my claim right away. It is amazing how fast they handled everything. The reimbursement arrived in less than a week. What really impressed me today was a follow up email to see how my dog is doing. I am truly impressed by the service and commitment to their customers. I tell anyone who will listen to get Healthy Paws!
Insurer: Healthy Paws
By: Jeff
Thrilled with Embrace! Thank you!
My 7.5 year old Lucy had a bad cruciate tear that came out of no where and it was heart wrenching to see her hop around on three legs. We tried therapy, laser, medication and surgery was our last resort. Thankfully we had both Wellness and Sickness on our policy. Both my husband and I were thrilled with the insurance coverage. Our bills were about $4000 and we were covered at 80%. I called Embrace prior to the surgery and they reviewed my coverage and I was so relieved that I had taken it out. It took less then two weeks for my reimbursement. I highly recommend this coverage and I know that my three babies Lucy, Bella and Tiger are in good hands!
Insurer: Embrace
By: Stacy