219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Service
My cat's wellness exams were fully covered. Quick, efficient service.Pleasant phone representative answered additional questions.Highly recommend. Wish I had heard of Embrace sooner!
Insurer: Embrace
By: Leonard's
Love my Embracepet Insurance.
I have aa English Mastiff and have had to make several claims due to illness or injury. Embrace has been wonderful. My claims have been processed within days of submitting. Customer service always courteous and very helpful with any questions I may have. Couldn't be happier!
Insurer: Embrace
By: Katherine
Best decision I ever made!
Purchasing insurance through Embrace was the best decision we ever made on behalf of our wonderful Dexter (6-year-old standard poodle). He had a CCL tear and subsequent TTA surgery in September. Embrace was with us all the way - easy claim submission and prompt, complete payments. I have heard nightmares from dogpark friends who have purchased other insurance, and I have told everyone that Embrace is definitely the way to go. Excellent customer service, and the coverage is exactly what is advertised. We are extremely happy with Embrace and thank you for making this difficult time a lot easier on the bank account!!
Insurer: Embrace
By: Lynne
Fast
We submitted the claim and within a few days they contacted us. Not long after that it was approved and a check was sent.
Insurer: Embrace
By: Mary
Incredible Company!
We had only paid two monthly premiums for Phoebe when she got sick. A puppy that is a chewer is not uncommon, but Phoebe got sick due to material in her intestines. Surgery took place immediately and her recovery was fast. Healthy Paws turned around our claims in less than two weeks. I highly recommend Healthy Paws, especially because their representatives were so helpful during the claims process.
Insurer: Healthy Paws
By: Richard
Fast and easy!
My claim was processed fast once I submitted all the paperwork. I received my check fast as well. Very satisfied.
Insurer: Embrace
By: Raleigh
Quick and complete.
Claim was processed in about 1 1/2 weeks. Accurate and very helpful.
Insurer: Embrace
By: Victor
Excellent Pet Insurance
My dog herniated a disc in his back. He was in a lot of pain and had motor weakness in his legs. He needed an MRI and surgery right away. I submitted my claim but taking a photo of my receipt with my iPhone and submitting it via Healthy Paws app. The claim was reviewed and I was reimbursed thousands of dollars within less than 2 weeks. I can't say how easy and fast it was working with Healthy Paws. I would definitely recommend them to anyone with a pet. You never know when you'll need it.
Insurer: Healthy Paws
By: Angie
not satisfied
We paid our premium for one year before needing to file a claim. When we did file a claim after the first year, first: we mailed our claim form via regualar mail. I didn't hear back, and after 2 weeks I called them. They told me that by regular mail, they may not get my claim for 3 weeks and I should have faxed my claim. (the claim form did not state this). Meanwhile, since it had been a year, they raised our premium by $2.00 a month. We still didn't hear back about our claim and called them again - since we had moved to another county, they informed us that our rate had been raised another $2.00 a month. They also informed us that they have a 30-day period to receive claims and they still had not received my claim so we should re-submit it, which we did, by fax. Then we got an email stating they needed the vet's note from that visit so we faxed those to them. Then they still did not process our claim. Meanwhile we had 2 more vet visits that we filed claims for, by fax. They kept sending us emails saying they needed more information - we kept trying to comply, but they kept sending us emails saying the time had passed and we would need to re-submit our claims. We finally faxed everything we had in our possession about our dog and they still were not processing our 3 claims. We finally gave up and cancelled our insurance with them.
Insurer: Healthy Paws
By: Cheryl
Best decision I could have made was ASPCA.
Our 11 year old Golden Retriever has been with ASPCA since she was 4 Yrs old. Best decision we ever made. They have proven to be very thoughtful, caring and prompt with reimbursements as well as with advice, recommendations and understanding whenever our pet had a health issue. We highly recommend ASPCA to any and all pet owners.
Insurer: ASPCA
By: J.