219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is # 1
I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance
Insurer: Trupanion Canada
By: Ron
Trupanion is # 1
I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance
Insurer: Trupanion
By: Ron
Selected the wrong pet plan
Been getting nothing but those dear John letters from embrace Seem like anything is pre-existing to them Paid over $2000 for breathing condition my dog is having but since the Doctor That overcharges me mention dog coughing in a previous exam nothing is covered paid over $2000 for breathing condition my dog is having but since the Doctor Who over charges me mentioned dog coughing in a previous exam nothing is covered. I selected embrace because of its affiliation with USAA insurance Needless to say my opinion of USAA decreased I really don't care that USAA is a military affiliated company they didn't do me no good. By steering me to embrace Before you get into any health insurance plan for your pet send that company the pet records within the cancellation period. And ask them to tell you which they consider pre-existing that they will not cover in the future. Let them tell you upfront before they start taking your money then telling you the Bad news after you paid for the plan for a few months Not recommended
Insurer: Embrace
By: Jc
Worth Every Penny
I purchased these policies on my dogs for peace of mind, and ended up recovering over $5000 over the years for two of my dogs. That is money I definitely would have paid out and not gotten back.I will never be making a "difficult choice" when it comes to my pets, so it's good to know that with ASPCA I can get back some of the money we inevitably spend on our creatures. I'll never have another pet without ASPCA pet insurance. Also, their website is easy to use, their forms are accessible and easy to process. Excellent customer service.
Insurer: ASPCA
By: Rose
Great!
They were friendly and easy to work with!
Insurer: Figo
By: Chrissy
Great
They where amazing. Always there to answer any questions and the claim was settled very quickly. and direct deposited my check.
Insurer: Trupanion Canada
By: Deborah
Great
They where amazing. Always there to answer any questions and the claim was settled very quickly. and direct deposited my check.
Insurer: Trupanion
By: Deborah
Dishonest and Misleading Pet Insurance Company
Upon initial registration, I was told that my senior pet would quality pending there had been no previous "diagnosis". I have given my dog of 11 years preventative care and he was potentially in need of surgery but would not be able to assess without an MRI. Trupanion denied the claim based on hypothetical possibilties versus any concrete diagnosis. Their conclusions came from a sloppy report given by a neurologist who saw him one time, not having performed any test to back up their hypothetical assessment and the preventative treatment from the original vet (like Glucosamine and joint lubicators). I was provided false and misleading information from the beginning with Trupanion, and they refused to refund the 3 weeks it took for someone to call me back after canceling my insurance with them (you cannot reach the cancellation department). The only valuable part of having Trupanion with an older pet is in cases of cancer. Otherwise they will find something in their chart that contributes to possible diagnosis and denial of treatment. Be very cautious with this pet insurance.
Insurer: Trupanion Canada
By: Miss
Highly recommend!!!
Since day one, Healthy Paws was quick to respond to claims and covered exactly what they said they would cover. Not once did I struggle to work with their representatives. The online and mobile system is super user friendly and they responded to my claims quickly and efficiently. Wouldn't waste my time with any other insurance company.
Insurer: Healthy Paws
By: Sarah
Peace of mind.
i would highly recommend aspca pet insurance to anyone,not only does it give you peace of mind that your beloved fur babies have great insurance but a percentage of your premiums is donated to the aspca.Please not i give them a 10 on overall rating...8 is the highest my computer showed and my claim was for a sheltie...my computer would not go past the the breeds the start with a.
Insurer: ASPCA
By: Mary