219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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An easy process!
Trupanion was recommended to me when one of my dogs tore his ACL and his insurance covered exactly $0 of what ended up being a two year recovery and around $10,000. I bought trupanion then and just recently my other dog did the same thing. They have generously covered his treatments and the monthly fee for this insurance is WORTH EVERY PENNY! Great coverage, great experience! Thank you so very much for your service!
Insurer: Trupanion
By: Tree
Quick and friendly service
Recently submitted two claims and when they received the necessary information the turnaround time was a day. Am amazed at how easy it was and how friendly the customer service rep was.
Insurer: Trupanion Canada
By: Julie
Quick and friendly service
Recently submitted two claims and when they received the necessary information the turnaround time was a day. Am amazed at how easy it was and how friendly the customer service rep was.
Insurer: Trupanion
By: Julie
Fantastic service
I'm about to renew my policy for the third year. It offers such a piece of mind. Thinking about adding my almost-senior dog as well because Frenchies can have lots of health issues and it's better to be safe than sorry. Although I don't like to have to file claims, I have experienced prompt service after my vet has submitted the information. Would recommend.
Insurer: Embrace
By: Kristin
reimbursement of claims
We have an older cat who is always getting into trouble. There is never a dull moment. So we decided to continue his coverage. Its important to know that there is a deductible, but once that is met, reimbursement can be expected. Claims are processed readily. Customer service is knowledgeable, courteous, and understanding.
Insurer: Embrace
By: Debbie
Very satisfied!
I thought it would be a hassle to get a claim paid. I was wrong.couldn't have been easier!And they paid it lightening fast! I have recommended this insurance to a friend.
Insurer: ASPCA
By: Will
Excellent service and care provided by trupanion
Your compassion and service during my cat's emergency health problem was above and beyond. Each customer service representative helped me through the process of filing the claim with such compassion and care. The reimbursement check arrived in a timely manner. Truncation was very instrumental in helping us get through a very stressful time and getting our best buddy on the road to recovery. Thanks for everything.
Insurer: Trupanion Canada
By: Paul
Excellent service and care provided by trupanion
Your compassion and service during my cat's emergency health problem was above and beyond. Each customer service representative helped me through the process of filing the claim with such compassion and care. The reimbursement check arrived in a timely manner. Truncation was very instrumental in helping us get through a very stressful time and getting our best buddy on the road to recovery. Thanks for everything.
Insurer: Trupanion
By: Paul
Pinch Me! Unreal!
I am extremely pleased with my pet insurance with Healthy Paws. Never in my life have I experienced customer service like Healthy Paws; especially when dealing with claims on ANY insurance company. I've always been skeptical about the need for pet insurance but after my previous cat's accident and losing thousands of dollars towards his care, I vowed to look into pet insurance if I decided to get another pet. We did end up with a purebred Maine Coon named Gideon (GiddySmalls on Instagram - he's kinda famous - haha). I did extensive research and wanted the best coverage. Healthy Paws stood out. Still skeptical, I had some incidents that needed coverage. They were small claims so nothing to write home about, however, I was pleased on how easy it was to file a claim. All I needed to do was take a photo of the invoice from my vet using my phone and submit it via mobile app. No paperwork to fill out! No waiting for the vet to file the claim for you! The response was near immediate and the check arrived in about 5 business days. The payout amount was after your deductible was fulfilled so each time you filed a claim and there was a reimbursement, it went towards your deductible. After the deductible was satisfied, you would receive a check for amount owed. The big moment for us came when my Maine Coon decided to eat part of our rubber exercise mat. He needed to go to the ER for care and if you know anything about ERs - they are expensive. My cat needed extensive care and surgery which meant our bill climbed quickly near 6 grand. Who has that kind of money to spend these days for anything, let alone accidents? Afraid, I called Healthy Paws and told them about the situation and how I was scared that we weren't going to be covered because of how much they needed to do. Before going into my coverage, the representative actually emphasized with me and told me how sorry she was this was happening. She reassured me I would be taken care of based on my coverage and history. That gave me such a peace of mind; when you're already distraught over your pet being sick, the last thing you needed to stress over was finances. This relief allowed us to proceed with the necessary care. I made sure the vet gave us a line item invoice and like any other claim, I submitted it via mobile app. I called Healthy Paws to make sure it was received; we wanted this to process, like yesterday, because this care was paid for by credit card. Immediately it was approved and because
Insurer: Healthy Paws
By: Shannon