209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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be very careful of "soft exclusions"
Trupanion does not do a lot of outright exclusions but they go back into the vet records since you got the dog and if anything is even remotely related, they will not pay. They told me that all it takes is a letter from my vet to say they are not the same but my stupid vet didn't do that - these were two totally different incidents. So what I cam to realize is that the vet does not necessarily remember plus all the details were not written down and some of it was fabricated i.e. they wrote that I fed my dog boiled hamburger and rice. I have NEVER fed my dogs hamburger - EVER - sick or not - so Trupanion relies on this type of inaccurate information - but I guess they would rather deny a claim as opposed to paying it. Also, it took them two months to process this claim
Insurer: Trupanion Canada
By: Else
be very careful of "soft exclusions"
Trupanion does not do a lot of outright exclusions but they go back into the vet records since you got the dog and if anything is even remotely related, they will not pay. They told me that all it takes is a letter from my vet to say they are not the same but my stupid vet didn't do that - these were two totally different incidents. So what I cam to realize is that the vet does not necessarily remember plus all the details were not written down and some of it was fabricated i.e. they wrote that I fed my dog boiled hamburger and rice. I have NEVER fed my dogs hamburger - EVER - sick or not - so Trupanion relies on this type of inaccurate information - but I guess they would rather deny a claim as opposed to paying it. Also, it took them two months to process this claim
Insurer: Trupanion
By: Else
Embrace Service
I have had my dogs insured with Embrace for the past two years. Service and payment is extremely prompt and just as advertised. I have never had any issues. I couldn't ask for a better insurance. Wish my human insurance was. This prompt and accurate. Love Embrace.
Insurer: Embrace
By: Billie
Claim for Spading
Spading for my pet was supposed to be covered. Now I am told that it will not be covered due their interpretation of it being under wellness. I feel this should be covered over and above the wellness. This is just good pet ownership responsibility. I may even look into changing providers.
Insurer: Embrace
By: Michele
Thank you
My beloved cat Tut was 18 years old when he passed away. I adopted him when he was about 2. It was truly love at first sight, he always made me laugh and healed me when I was sick. We were best friends and I have a huge hole in my heart since he's been gone. During his life he had several illnesses and I was so glad to have had ASPCA Pet Insurance. They have been wonderful and I highly recommend their services to anyone with a pet. Whenever I needed to call they could not have been nicer. Claims were taken care of in a timely manner and I have nothing but the best things to say about them.
Insurer: ASPCA
By: Judy
Excellent
Provides excellent coverage and very quickly reviews and settles submitted claims
Insurer: Trupanion Canada
By: Robbie
Excellent
Provides excellent coverage and very quickly reviews and settles submitted claims
Insurer: Trupanion
By: Robbie
Dog with torn ligament
Pleased with this insurance company .
Insurer: ASPCA
By: Teddy
Lengthy process
Very unhappy with the amount of time Trupanion took to process my claims.
Insurer: Trupanion Canada
By: Deanna