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Exclusion #28 - Read the small print
If your dog has a history of eating foreign objects do not choose this insurance. Your claim will not be covered if your medical records show your dog has had 2 foreign body ingestion incidents in the past 18 months. Refer to exclusion #28 in the handbook. Recently my dog ate a pine cone and had to have it removed. I submitted a claim and it was denied because his medical records showed had 2 "similar" incidents in the last 18 months 1. he ate tampons 2. he ate pills.
Insurer: Pets Best
By: Mary
Excellent Insurance & Customer Service
I have been an Embrace customer for over two years and have NEVER had a problem! I did not realized that our plan came with prescription coverage. We were able to send claims going back several months for our dog's daily medication. Embrace quickly reviewed and processed our claim. We are thrilled! Having shopped around for pet insurance, most do not include prescription coverage in the main plan. What an additional plus to an already great company! Thank you for helping us to keep our baby healthy!
Insurer: Embrace
By: Nancy
Truly a companion!!!
I was overall very happy with the entire process.
Insurer: Trupanion Canada
By: E.
Truly a companion!!!
I was overall very happy with the entire process.
Insurer: Trupanion
By: E.
TTA Surgery
I really can't say enough about this company! Top notch service and coverage. Never ever a problem and pays promptly!!! Thank you for the best insurance available to our pets!!!
Insurer: Embrace
By: Jennifer
Claim review and refund for Mast Cell Tumors
After filling out the claim form (which is very direct and simple) and mailing in the claim I received an email response within a few days that the claim was receiced. A few days later the claim was reviewed and settled.The short time between sending in my claim and settlement was just about 2 weeks! Enormously pleased.
Insurer: Trupanion Canada
By: Susan
Claim review and refund for Mast Cell Tumors
After filling out the claim form (which is very direct and simple) and mailing in the claim I received an email response within a few days that the claim was receiced. A few days later the claim was reviewed and settled.The short time between sending in my claim and settlement was just about 2 weeks! Enormously pleased.
Insurer: Trupanion
By: Susan
you made it easy.
The only thing I would change is on the Veternary side. If they would send the claim from their office.
Insurer: Trupanion Canada
By: Debra
you made it easy.
The only thing I would change is on the Veternary side. If they would send the claim from their office.
Insurer: Trupanion
By: Debra
KEEP YOURSELF AWAY!!
Being partner of VPI pet insurance is one of the WORSE DECISION that anyone with a pet can ever make. first, their efforts to discourage you to claim a reimbursement are insuperable, they are so good that you finally put off any other attempt to to submit a claim. I should have canceled my account a year ago when I tried to used it the first time. second, the excuses, which range from we did not receive a document, event if you send the same document, multiple times. Third, in my last attempt to use your services and attempt to claim all my pet visits, even the ones where I felt discouraged to do so, after receiving a email stating that my claims were processed, I just found this that my claims are completed, with of course, no payment at all, which I don't know why surprises me!. and the worse and lowest of everything is that this time they didn't tried to discourage me or even send a notification of why they decided to not comply their part of the agreement, No email, mail, notification or anything. That's insulting and shows the purposes and values of this company.. They just allure you, but what they want is your money. They also updated and messed up my information, who knows with who authorization, but we all know with which purpose, and if they said that they tried to contact me by email, guess who succeeded to do so a couple of days before. I am just waiting to call on Monday to see what will be the excuse now, but was just not able to avoid to write this and make my experience public. I congratulate your marketing team, they are good, but if you catch this post before they delete it, please KEEP YOUR PET FAR AWAY OF THESE GUYS. you just don't know what to expect. There are better options of the market, be smart and don't let that a good advertisement a discount get you on this TRAP. If they are giving you a discount and invest so much in advertise their self is for something, right. GET AWAY OF THIS GUYS ASAP.
Insurer: Nationwide
By: Alexnader