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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Grateful
Charlotte and my family are very grateful for the coverage that you have given to her. Without you she wouldn't be here with us right now. We can't say thank you enough.
Insurer: Trupanion
By: Andrew
a blend of compassion and fairness.
My dog Lily was diagnosed with a hole in her heart. When I submitted all of the medical bills they all were denied. The denial was based on a pre-existing condition. I didn't agree with this judgment and therefore submitted reasons for why I thought the decision was wrong.To my surprise eEmbrace acted fairly and compassionately and overturned the previous decision. A very professional and intelligent company that acted with maturity, fairness and empathy. Not the usual qualities you would expect to find in an insurance company. I'm forever grateful for your actions.
Insurer: Embrace
By: Mark
I am very satisfied with APSCA Pet Insurance
My cat was given many pre-surgery tests which amounted to over $1300. Submitting a claim was simple and the response was in a reasonable time. It was nice to receive a reimbursement check (over $980) to help pay down the the debt incurred. I highly recommend this insurance company, esp. after prior experience with another company.
Insurer: ASPCA
By: Marlene
Healthy Paws comes through with flying colors!
My dog ate something he shouldn't have, resulting in a very expensive stomach/intestine surgery! I had only had Healthy Paws insurance for a few months. I submitted my paperwork and they reimbursed me as promised in the policy. Besides that, when I called or e-mailed, they were so friendly and accommodating! I am so happy and impressed with their service, promise and concern! I am very grateful that I chose Healthy Paws for my dog!
Insurer: Healthy Paws
By: Perrier
They are wonderful....
I am so glad to have Healthy Paws as my insurer. They make stressful situations so much easier. They pay promptly and their customer service is outstanding. I sometimes wish they handled people insurance. I could go on and on about how great they have been to my German Shepard who is quite a calamity but I will just end with....They are wonderful.
Insurer: Healthy Paws
By: Veronica
Wellness claim for prescription foods
Our 1st Claim, under provisions of the Wellness Rewards coverage was handled very promptly, with the outcome we wanted. The E-claim process was easy to learn and complete. Thank you, Embrace John O
Insurer: Embrace
By: John
So far so good!
Customer service on the phone is particularly helpful.
Insurer: ASPCA
By: Ben
Great Compassion, Great People ASPCA Pet Insurance
Over the many years that I have had my dogs, I have never had pet insurance. Now with my 3 Westies and 1 Cat I decided that the time was right to finally do it. Our little girl Westie Roxanne had a terrible urinary tract infection. It caused a kidney and liver issue. Unfortunately mid stream we had to change vets as we were being taken for a "cruel ride" by our original vet. The most important thing to us was that Roxanne got better and not the money. However it was obvious that they were being taken for a ride. Our heart and emotions were being played with for monetary gain. Luckily our ASPCA Team was right there for us through the whole ordeal. Not only helping us to in a big way to pay a $2000 plus bill but with the moral support and care and compassion that a family member would give. Do yourself and your pet a BIG favor don't even think twice on this. The ASPCA Pet Insurance is a must for all pet owners. I am no longer afraid if one of my "babies" get sick. The Veterinarian industry has truly become a business nowadays. As I young man I remember them having true compassion and "working" together with you till your pet was well again. Those days are LONG GONE. - ASPCA PET INSURANCE is the answer to the terrible injustice that so many of us have been subjected to.
Insurer: ASPCA
By: Bob
Gratitude for our Trupanion Coverage
Recently our chocolate lab Lily became sick very suddenly. We took her to the vet and she needed to be admitted to get fluids into her and to assess what was wrong. She required pain medication, xrays and needed to stay overnight. Thankfully they figured out what was wrong and she back to her energetic, happy self. Trupanion provided us with notice that her claim had been filed and accepted within 24 hours. Thank you Trupanion for helping us take great care of our wonderful girl!
Insurer: Trupanion Canada
By: Marlo
Gratitude for our Trupanion Coverage
Recently our chocolate lab Lily became sick very suddenly. We took her to the vet and she needed to be admitted to get fluids into her and to assess what was wrong. She required pain medication, xrays and needed to stay overnight. Thankfully they figured out what was wrong and she back to her energetic, happy self. Trupanion provided us with notice that her claim had been filed and accepted within 24 hours. Thank you Trupanion for helping us take great care of our wonderful girl!
Insurer: Trupanion
By: Marlo