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Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Can't say enough about this company!!!!
Have been with Trupanion for 15 years ( previously Vetinsurance ) and cannot say one negative thing about the service and compassion we have received. Truly above and beyond.
Insurer: Trupanion Canada
By: Joanne
Can't say enough about this company!!!!
Have been with Trupanion for 15 years ( previously Vetinsurance ) and cannot say one negative thing about the service and compassion we have received. Truly above and beyond.
Insurer: Trupanion
By: Joanne
Simple Process
Very simple to submit claim. Quick response. Did not pay 80% as expected because the "reasonable and customary" prices are higher here in California.
Insurer: ASPCA
By: Belisa
Trupanion is TRUE TO ITS CONTACT... I give it a 10
My little boy (Pug) got extremely sick. We took him to an emergency hospital then back again, then took him to his primary dictor that sent us back to the hospital for an emergency surgery with a five day hospital stay. Totaling up in over $5,000 in medical debt. My husband just lost his job. I lost mine prior to him & just started a new job. The charge card that I used was our emergency charge card. I put in the claim to tripinion & WAS SHOCKED . They reimbursed me within 48 hours my 90% minus my deductible to the penny. Tripinion THANK YOU. There is no rating high enough to express how amazing & true to your contact you truly are...... EVERYONE PROTECT YOUR LITTLE LOVE ONE & GET TRUPINION!
Insurer: Trupanion
By: Jesus / Debbie
I wish human ins companies were as efficient.
My dog was hospitalized and we ended up with 2 visits totaling more than 1500.00. I submitted photos of my bills and was very happy that trupanion paid 90% after my 400.00 deductables. I had a 400.00 deductible per visit which was the deductible that I chose when I set up my plan. I was emailed a reply from trupanion with a breakdown of coverage and notification that the check was in the mail. This was the same day that I submitted my forms and photos of receipts. Thank you for such amazing service. :)
Insurer: Trupanion Canada
By: Tawnyel
I wish human ins companies were as efficient.
My dog was hospitalized and we ended up with 2 visits totaling more than 1500.00. I submitted photos of my bills and was very happy that trupanion paid 90% after my 400.00 deductables. I had a 400.00 deductible per visit which was the deductible that I chose when I set up my plan. I was emailed a reply from trupanion with a breakdown of coverage and notification that the check was in the mail. This was the same day that I submitted my forms and photos of receipts. Thank you for such amazing service. :)
Insurer: Trupanion
By: Tawnyel
ASPCA Makes It Easy
I recently filed two claims under my ASPCA pet insurance, one for each of my dogs, Schultz and Honey. ASPCA claim forms are very easy to complete; the questions are very straightforward. It takes less than 30 minutes to print out the forms, answer the questions, attach the vet's invoice and get the package in the mail. ASPCA sent regular email updates on the process, especially when there was a delay in getting additional information regarding Schultz's illness from the vet. ASPCA kept me updated on their attempts to contact the vet and notified me immediately when all the information had been received and the claim processed. They notified me the same day that the reimbursement check was on its way. I have had insurance on both dogs for many years and ASPCA always fulfills its obligations under our contract.
Insurer: ASPCA
By: Holly
No need to look-further for your pet care insuranc
I have had other pet insurance companies before I came over to Healthy Paws...my only regret is that I hadn't switched over to Healthy Paws sooner. I am so impressed with the service and more so with the time frame in which a claim is processed. I receive a response the same day I submit the claim...that is something that allows me to feel very comfortable knowing it is already being addressed and processed. Plus I very much like the fact that a portion of my policy goes to help homeless animals. So comforting knowing my fur-babies are cared for by Healthy Paws.Angelika and her Girls...Jerzee Girl and Mimi
Insurer: Healthy Paws
By: Angelika
Decent Insurance
I have been dealing with Healthy Paws for around three weeks now trying to get them to cover two vet visits that I recently made with my dog Chase. Although I haven't gotten to the process of getting them to actually pay for a claim, they have done nothing but ask for paperwork over and over again. After giving them every single piece of paper that I have ever been handed by a vet in reference to my dog, they claim that they still need more paperwork. So, while they twiddle their thumbs, we will wait and see what excuse they attempt to use to not pay my claims.
Insurer: Healthy Paws
By: Garrett
trupanion is excellent
I am very happy with trupanion they have very fast claims service.
Insurer: Trupanion Canada
By: john