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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Carla was wonderful
Carla was wonderful. Very friendly and knowledgeable about Fetch. I was looking for comparisons to other pet insurance companies and she answered all my questions and made gave me excellent information that help me to make a decision and sign up with Fetch. One of the best customer service experiences I have had. Thanks Carla!
Insurer: Fetch
By: Mary
Easy claims process
Our dog recently had a seizure that required a visit to the emergency vet with a healthy price tag. I was pleasantly surprised at how easy it was to file the claim and the quick turnaround time for processing the refund. Thank you spot!
Insurer: Spot
By: Kristee Neumann
Everyone is always so helpful.
Everyone is always so helpful.
Insurer: Nationwide
By: customer
Superb service
Superb service! Easy to navigate website and clear explanations for claim submission.
Insurer: Embrace
By: Pete
It is easy to submit claims and Spot…
It is easy to submit claims and Spot responds quickly.
Insurer: Spot
By: Brian
Highly Recommend
I've had Embrace for over four years for my cat Buttercup. The payments have always been timely, the coverage includes a wellness benefit and the customer support is exceptional. And, the premiums were reasonable and I was pleasantly surprised that they didn't Increase significantly with an aging cat. In fact, the coverage was so extraordinary, we were able to proactively address most issues before they became significant. Buttercup recently crossed the rainbow bridge due to an aggressive cancer. I had just renewed her policy. I was surprised and comforted by the support Embrace gave us through this transition. Everything was covered, even in home euthanasia and the emergency visit to the vet where we received the diagnosis. And, although I didn't expect it, the prorated premium we just paid was refunded less than a week later. That premium will be saved for the next furbaby we adopt to acquire a new Embrace account. Thank-you so very much Embrace for a great experience in good times and bad.
Insurer: Embrace
By: Mary Stovall
Appreciate Pets Best
I purchased Pets Best insurance for my westie in 2020. In June 2023 she was diagnosed with TCC Bladder cancer. Pets Best has allowed me to provide the best possible medical treatment possible. They have been extremely supportive with the financial support to cover her treatments. I'm very thankful I selected Pets Best. I appreciate there continued support.
Insurer: Pets Best
By: Dennis Hoecherl
Everyone should have pet insurance.
Very helpful staff. And very courteous people at spot. They make me feel good and safe with my insurance work. Very helpful staff.
Insurer: Spot
By: Robin Sterling
Very satisfied
I have had to file claims for 2 different dogs over that past few years and have found it easy to file the claims and have found this company responsive to them. They did verify the claims with the veterinarians involved, but unlike so many insurance companies, they did not try to disallow anything that my plan was supposed to cover. I will continue to use them for pet insurance.
Insurer: Embrace
By: Gail Hoff
Amazing service
Embrace is easy and efficient to work with. Never had any problems with my claims and most of the time they are paid within 7 days. Couldn't be more happy with them.
Insurer: Embrace
By: rod alc