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Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My view of Healthy Paws is more like partner
Years back I had a Labrador Retriever, he was a wonderful, fun loving dog. Unknown to us he came from a puppy mill, we found that out later after it was reported that the store owner was lying about the true origins where the puppies come from. He later was diagnosed with several illnesses, diabetes that led to him going blind, hip dysplasia, and later cancer. We were devastated to know that he would need the type of treatment that we just couldn't afford to pay out of packet. He later passed and I swore never to pay for another pet without having the right insurance to protect him. After doing my research on pet insurance I found Healthy Paws, as one of the best pet insurance company for our next pet. My only regret was that I didn't know about them prior to getting my beloved Labrador Retriever.A little over a year ago we got Charlie a happy go lucky Morkie, first thing I bought him was Healthy Paws pet insurance. At first I thought of it as an asset but later realized they are more like a partner. After Charlie was diagnose with a kidney disorder, we began treatment and without Healthy Paws we would had been going throw a horrible ordeal all over again. When I contacted Healthy Paws the representative quickly put my mind at ease. We were able to get Charlie the treatment he needed, to live a long and healthy life. I'm happy to say after his treatment he is doing much better. That might of not being the out come if not for Healthy Paws being by our side. They've being helping us with the best customer service support and coverage in the market. I couldn't be happier that I chosed them for Charles health insurance.
Insurer: Healthy Paws
By: Angel
TPLO Surgery Needed During First Home Purchase
Our two year old Chesapeake Bay Retriever injured her hind leg and needed expensive TPLO surgery. We're in the process of buying our first home, and this unforeseen expense could have been a major set back for us if it weren't for the Healthy Paws team who assured us that based on our policy, most of the cost would be covered. Our claim was processed very quickly, which helped us to avoid any issues with our lender. We really appreciate how quickly everything was taken care of!
Insurer: Healthy Paws
By: Meghan
Very impressed
My cat has cancer and Trupanion is so responsive, both on getting his radiation treatment and processing claims. I faxed the this weeks bills after 5 CST and they were approved when I checked my email at 10 pm.
Insurer: Trupanion Canada
By: Sheri
Very impressed
My cat has cancer and Trupanion is so responsive, both on getting his radiation treatment and processing claims. I faxed the this weeks bills after 5 CST and they were approved when I checked my email at 10 pm.
Insurer: Trupanion
By: Sheri
positive and effortless process
smooth transaction from start to finish. Pleasant staff to deal with and quick reimbursement. Would definitely recommend them highly.
Insurer: Trupanion Canada
By: Theresa
positive and effortless process
smooth transaction from start to finish. Pleasant staff to deal with and quick reimbursement. Would definitely recommend them highly.
Insurer: Trupanion
By: Theresa
Will not pay claims in first year-policy worthless
changed from another policy to Embrace- read the fine details. They rejected claims for Lab having diarrhea because the dog had an incidence 11 months prior. They claim it is a preexisting condition. Total nonsense- have already paid deductible- they have rejected all 6 claims in first 3 months of policy and will not give me full refund. Don't waste your time switching to Embrace
Insurer: Embrace
By: lee
I wish they sold human health insurance
My 3-1/2 year old Vizsla was as healthy as ever, then a lump developed, it was cancer. 3 surgery's later he is fine but more could develop down the road. I bought him the health insurance when he was a puppy, wondered many times if it was worth it, boy was it worth it.The Trupanion people were great, helped me with the simple forms, the vet was contacted by them for records, I received my benefits statement, all within a week. I faxed the next 2 surgeries bills into them, both times the next day I was sent my statement. Reimbursement checks all came the following week. I just can't say how nice they were/are and how easy it was to do business with them. OUTSTANDING company. You never know whats going to happen, this was the best insurance experience we have ever had, including our own human health insurance. I am now a customer for life....
Insurer: Trupanion Canada
By: Mark
I wish they sold human health insurance
My 3-1/2 year old Vizsla was as healthy as ever, then a lump developed, it was cancer. 3 surgery's later he is fine but more could develop down the road. I bought him the health insurance when he was a puppy, wondered many times if it was worth it, boy was it worth it.The Trupanion people were great, helped me with the simple forms, the vet was contacted by them for records, I received my benefits statement, all within a week. I faxed the next 2 surgeries bills into them, both times the next day I was sent my statement. Reimbursement checks all came the following week. I just can't say how nice they were/are and how easy it was to do business with them. OUTSTANDING company. You never know whats going to happen, this was the best insurance experience we have ever had, including our own human health insurance. I am now a customer for life....
Insurer: Trupanion
By: Mark
Embrace the best
I went with embrace insurance after having the experience of trying to save my Newfie Mia ....$15,000 later I learned a big lesson, buy pet insurance !When we got our new pup it's the first thing I did! Embrace got amazing reviews on the Facebook Newfie group I was part of ...this company is the right choice...customer service excellent, ease of claims great!
Insurer: Embrace
By: Monica