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Very kind Compassionate and…
Very kind Compassionate and accommodating excellent service! I hope to put my other cats on multi Cat insurance with wellness plans soon. There claims process is easy fast and efficient website is excellent easy to navigate
Insurer: Embrace
By: Marianne Santangelo
Pet Insurance
This process was so simple. It only took a few minutes and I feel much better knowing I have pet insurance for my fur babies!!
Insurer: MetLife
By: Teresa Vick
I have been with this company for 12…
I have been with this company for 12 years. They changed ownership halfway through and it hasn’t been the same since. The rates are sky high now and beware- if you change your address they will change your rate and reset your deductible back to zero without alerting you that this will happen.
Insurer: Fetch
By: Dawn Strom
Easy to submit claims
Easy to submit claims. Very fast processing time.
Insurer: Embrace
By: James Triplett
Very fast refund
Effortless claim submittal and very quick refund direct deposited. Very happy with results.
Insurer: Fetch
By: Tiffany
Prompt payments
Very straight forward. Once information needed is sent over they pay promptly.
Insurer: MetLife
By: Barbara
The process to sign up for pet…
The process to sign up for pet insurance for my dog, was quite simple and fast.
Insurer: Nationwide
By: Kim
Fetch is not easy to work with
Fetch is difficult to work with for claims, slow to respond and ultimately didn't work with us well to help cancel our policy. We moved all of our pets off of fetch insurance to Lemonade and have a much better experience there. We also told our local vet that Fetch is difficult to work with and make sure that he does not recommend it to any of his patients. Fetch also does not make it possible to cancel insurance at any time, you have to wait until the next billing date. This is different from almost every insurance.
Insurer: Fetch
By: Albert Li
Claim documentation needs to be submitted multiple times
Claim documentation submitted at least 4 times by my vet. Embrace claims they have no documentation. My vet says this is a common experience they have with Embrace. VERY FRUSTRATIING. Problems: A - in the emails to the vet, there is no claim # or policy # to match with the pet, so when the documentation is submitted, it must get lost in the many emails they get. B - the email sent to the vet are from a no-reply email so if the vet hits "repy" button, obviously the email will send BUT it will go to an unmonitored email. Embrace needs to fix these issues.
Insurer: Embrace
By: E Hicks