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Pet parents across the U.S. and Canada have left over 216,974 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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10/10!
Pet insurance through MetLife has offered us peace of mind that we’ll be able to manage any needs that might arise with our dog. The claims process through the app is incredibly simple and user-friendly. Overall, our experience has been a 10/10!
Insurer: MetLife
By: customer
Such a great experience
Such a great experience! I have adoro pet insurance for both my dogs and one recently had an ear infection. The claim was so easy to submit and was processed the same day! Highly recommend.
Insurer: Adoro
By: Lynn Thompson
Your agent was very helpful and patient
Your agent was very helpful and patient
Insurer: MetLife
By: Kathryn
I appreciated the easy app to use
I appreciated the easy app to use. And never had a hard time processing a claim. I wish a little less went toward deductible. At one time. But I understand. Thanks Maxx’s mom sue
Insurer: Fetch
By: Sue
Have been amazing to work with
Have been amazing to work with
Insurer: MetLife
By: customer
Embrace is a total rip off and calls things pre existing conditions that are completely separate issues!
I can’t tell you how horribly disappointed I am in your insurance. My dog had a growth on his head that was completely independent of any other lipomas on his body and they wanted me to do a biopsy of the lipoma to Make sure it wasn’t related to the head growth. Who would do that to a 14.5 year old dog. They just don’t want to cover his medical expenses. Furthermore even though my dog has never had cancer , he has benign lipomas and if he did get a cancerous growth they would call it a pre existing condition related to the benign lipomas which of course it is not. I would tell everyone to not use this pet insurance!! They are in the business of collecting premiums and not covering pet care.
Insurer: Embrace
By: Jodee Martin
She is nice to help with animals
She is nice to help with animals
Insurer: Pumpkin
By: Abraham Orlando
Bad Billing Practice
I should have trusted that no publication had Nationwide listed in their top companies for pet insurance. Received a notice that my plan was not going to be renewed. I took that as policy would not be renewed. They AUTO-enrolled me in a new plan that was twice as expensive. Didn't notice until 4 months in that payroll deductions were still coming out. Even with no claims during the time with the new plan, they wouldn't back date my cancellation and kept payments until the cancellation date of today. Stay away.
Insurer: Nationwide
By: Tess Harrson