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Pet parents across the U.S. and Canada have left over 221,499 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processed my claim very quickly.
Processed my claim very quickly.
Insurer: Spot
By: Dawn Robertson
Call Center Workers are the WORST
I get so damn mad at these offshore call center workers who know absolutely nothing outside of the English script they are given. AI could do better. The woman could not tell me the amount of the 'exclusion' for one of my claims. She did not know what an 'exclusion' is and insisted on telling me that it is something it is not! When I asked for a supervisor, I was put on terminal hold.
Insurer: Healthy Paws
By: Kevin North
Good experience sometimes there is a long wait for claim review
I have had a great experience with spot. My first claims were covered quickly. My most recent claim has taken much longer or my rating would be 5 stars.
Insurer: Spot
By: Briann
Great communications and follow…
Great communications and follow through. Easy to work with.
Insurer: Spot
By: Dale
Spot Pet Insurance was SPOT on my fur…
Spot Pet Insurance was SPOT on my fur Baby got sick took him to the vet submitted my bill afterwards smooth process got Paid. I liked Spot
Insurer: Spot
By: Tom
Virtual support was easy and the claim…
Virtual support was easy and the claim was easy to submit and fast direct deposit.
Insurer: MetLife
By: Parent of Kitten
So easy to submit claims
So easy to submit claims
Insurer: Trupanion
By: Barbara
Great 1st experience
Nadine Van Ness was awesome and answered all my questions succinctly. She is an asset to Fetch. She was kind, professional and had a sense of humor 😊
Insurer: Fetch
By: Paula
Met life made the process easy
Met life made the process easy. When i had questions i called and the woman i spoke to was lovely and very helpful
Insurer: MetLife
By: customer
Very happy with the quick…
Very happy with the quick reimbursement! Very great experience so far.
Insurer: MetLife
By: Asher