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pretty easy and quick
It’s pretty easy to submit my claim, they do the review and really quick I received the response, it really helped me to get through tough times!
Insurer: Spot
By: Patricia Ramirez
Always have a pleasant experience…
Always have a pleasant experience dealing with them
Insurer: Spot
By: Eric Rathbone
A customer service rep excellent!
A customer service rep Fetch pet insurance was very helpful to me today. It is my first time making a claim and is a significant one. In order to make the claim properly, she gave me all of the information that I needed so that I could do it right the first time. This gave me a great sense of relief. Looking forward to continued excellence in service with Fetch.
Insurer: Fetch Canada
By: Debra
I adopted 2 corgi puppies
I adopted 2 corgi puppies I spent 3 days researching pet insurance companies. I chose Embrace as the customer service reps were kind and appeared to be knowledgeable. I wanted insurance that wad to begin immediately. Even though embrace wad the most expensive, I was told it was effective immediately. I had already set up apt. With vet for 03/18/2025.,that same day. When I was emailed policy I noticed date effective was listed as 03/20/2025. I called and was put on hold. I was told that the wellness exam begins immediately but illness and injury begins. 03/20/2025. I copied vet bills and emailed them to Embrace. Next day I receive email stati g bills are not clear. Really I can read them. I took another photo of bill and emailed. Today I receive email stating since insurance is not effective until 03/20/25, insurance will not cover wellness. I am paying extra for wellness for both dogs. It appears agents are kind but do not know what is covered and when it begins. This is a scam. I wasted time and am truly aggravated. Do your due diligence before closing any pet insurance. I have requested they reimburse the $252.00 billemy visa. Awaiting responce.
Insurer: Embrace
By: Catherine Laspina
Spot is amazing
Spot is amazing! They have been so easy to work with. I love their app and it only takes a couple minutes to submit a claim. I get a response within a week. I also like that there is a 24/7 hotline for pet advice.
Insurer: Spot
By: Annarose
Daniel was extremely helpful
Daniel was extremely helpful. He thoroughly explained our options and helped us pick the coverage we feel is right for us. He knows the business well. He was also compassionate about our recent loss and happy to hear we have a new dog. Very smart and personable young man.
Insurer: Nationwide
By: Kathleen Ritacco
Many Pets have been great
Many Pets have been great, always processing our sheltie's claims promptly. We are very concerned that Many Pets is leaving the US pet insurance market. Our only option is to transition to Odie when our policy is up for renewal. We researched Odie, and found very poor customer reviews. This is very disappointing!
Insurer: ManyPets
By: Francis Torelli
Good costumer service and coverage.
Good costumer service and coverage.
Insurer: Nationwide
By: Jose
Spot Insurance is great
Spot Insurance is great. My son recommended getting pet insurance and I am so glad that I picked Spot. The turnaround time is phenomenal. I receive reimbursement within a few days. Couldn't be happier.
Insurer: Spot
By: Diane Schmidt
Impressive Coverage
Very impressed with the coverage! I was worried about two expensive bills and called SPOT to discuss. Great customer service and guidance.
Insurer: Spot
By: Kim S