219,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Disappointed
As a military family overseas, we were excited that embrace would work with us over here. But now after spending over a year with them and not getting our refund back on several different occasions I am highly disappointed. We did everything they asked in fact we did it several times and they still kept saying it wasn't enough. We were forced to cancel with them as we were doing our part and they weren't doing there's. I'm disappointed with their lack of working with us on the situation and their unbiased attitude of losing a customer.
Insurer: Embrace
By: HW
the best pet insurance
This is my second year with Embracr, and I have had the best experience with the service. My claim paid faster than my own medical insurance, the customer service are great,very helpful and patient. I recommend this instance to all pet lovers.
Insurer: Embrace
By: tiana
Excellent, excellent company!!!
We have nothing but good things to say about Embrace. Our dog experienced a neck injury and we were able to obtain pre-approval for his MRI, which enable us to get an accurate diagnosis. After that, each of his treatments was covered and he has made a complete recovery. Each claim was processed immediately and the payments came very fast. The customer service from Embrace is wonderful. So glad we chose them.
Insurer: Embrace
By: Jean
Top notch
Every time I call, trupanion people are courteous and to the point. They zip through the process in no time and before you know it...you e received your check in the mail. I'm ver impressed and recommend trupanion 100%!
Insurer: Trupanion Canada
By: Irene
Top notch
Every time I call, trupanion people are courteous and to the point. They zip through the process in no time and before you know it...you e received your check in the mail. I'm ver impressed and recommend trupanion 100%!
Insurer: Trupanion
By: Irene
Outstanding service and support
Out of the blue Nina was starting to loose weight, and one evening she did not follow me around the house when I came home. I called the vet the next morning and took her in, Nina never came back home. The staff/team at Embrace has helped in processing my claims in a timely manner and provided excellent service over the phone. I was truly thankful when I received the notice of the candle your staff light in memory of Nina and the card I received in the mail yesterday signed by some of the staff. Your team has provided comfort to my family during this time; and we a thankful.
Insurer: Embrace
By: Linda
Wonderful customer service
I have been with Trupanion now for just over two years. I have insurance for both my dog and my cat. The few times I've had to submit a claim the response time is fantastic and customer service is amazing
Insurer: Trupanion Canada
By: Lori
Wonderful customer service
I have been with Trupanion now for just over two years. I have insurance for both my dog and my cat. The few times I've had to submit a claim the response time is fantastic and customer service is amazing
Insurer: Trupanion
By: Lori
Yayy Trupanion!
I actually do recommend Trupanion to everyone. You guys have been so helpful. Great insurance... and great customer service. I only wish you covered human health care too ;)
Insurer: Trupanion
By: Alexis
The Importance of Pet Insurance.
Trupanion has given me peace of mind in knowing that if my pets have an unexpected illness or an accident they will be covered. Even when there may be a conflict due to different veterinarians opinions I believe science will be the deciding factor in determining eligibility for medical claims. At present time I am challenging a decision that I believe to be unfair by Trupanion, but do expect after facts are presented the decision could be overturned. My dogs medical profile is very complicated. Unfortunately I have to submit many claims. Trupanion Staff have always been friendly and helpful.
Insurer: Trupanion Canada
By: Cheryl