210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very satisfied with FIGO
FIGO offers a very straightforward process for filing claims. We had only two situations which required we file an appeal. They were both readily resolved in our favor with letters from our vet explaining the need for the medication. Have been very satisfied with FIGO
Insurer: Figo
By: Theresa Stone
Great submitted request had a problem…
Great submitted request had a problem it was quickly resolved
Insurer: MetLife
By: SHARON LOPEZ
Easy claim process and quick payments.
Easy claim process and quick payments.
Insurer: MetLife
By: Christine
Efficient and Reliable
App is efficient and easy to use.
Insurer: MetLife
By: Tee Francis
Got this insurance through USAA
Got this pet insurance for my 3 small dogs through USAA. Excellent customer service, competitive rates, good variety of plans.
Insurer: Embrace
By: Mylien Pham
Healthy Paws Insurance Coverage
We've been pleased with our experience to date with Healthy Paws insurance. Our dog needed TPLO surgery about 3 weeks ago and the policy has covered exactly what we expected based on the policy documents. Claims have been processed on a timely basis and are straightforward to submit once you have the invoice and veterinary records to submit online. We'll be glad to renew our policy when it's time for that as our dogs are members of our family and we like the peace of mind having a good pet insurance policy brings for helping if there are unexpected medical expenses.
Awful. Disorganized.
Pets Best messed with my vet opthamologu claim for 2 months. $390. PB lost the vet medical record, 1 page. Vet sent another. PB started a new claim with new claim number. Dog was adopted march 8, 2025. PB said LA County Animal shelter records of adoption and health "invalid". Just completely absurd.
Insurer: Pets Best
By: Karen
Claim process was a breeze
The claims process was very easy, and the communications were clear as to how much I have used towards my deductible.
Easy to file a claim
Easy to file a claim just sent in paperwork and received a check
Insurer: Spot
By: Sandra
MetLife makes it so easy to submit…
MetLife makes it so easy to submit claims and have them reviewed. I never wanted pet insurance or thought I needed it for any of our animals, but I’m so glad we have it for our cat.
Insurer: MetLife
By: Suzanne Etherington