209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you!!
I am amazed to say the least on how wonderful this company is. The customer service dept is gracious & helpful, claims are handled promptly & payment made within a few days. I have tried a few different insurance companies in the past & they nit picked each line item. I paid more & got back much less. Wonderful company..Scarlet thanks you & so do I.
Insurer: Pets Best
By: Pat
Embrace is simply the BEST !
My dog had been diagnosed with Medial Patella Luxation and the vet informed me that she needed surgery to correct it. My heart sank as I felt so bad for her and I was also worried about the expense. When all was said and done I paid $6268 to the Animal Hospital. As with any insurance claim ( car, home owner, etc. ) you worry how much you will actually get back and how long it will take. Embrace paid everything (80%) they were supposed to and settled the claim in about a week . I cannot say enough good words about this company. The customer service reps are great , and they keep you informed every step of the way. Embrace far exceeds my expectations.
Insurer: Embrace
By: Joseph
Top-notch Service
This Christmas, Momo, our curious cat, ate a pompom and needed emergency surgery during an ice storm. Trupanion very quickly provided written pre-approval so we could go ahead with surgery knowing our insurance would cover the expensive procedure. Trupanion paid 80% of total cost of Momo's care without hassle or delay. The standard of customer service was perfect. I was always able to reach someone on the phone who could explain our options. Thanks to our Trupanion insurance Momo got excellent care and made a full recovery. This was my first experience with pet insurance and I am a very happy customer.
Insurer: Trupanion Canada
By: Tara
Top-notch Service
This Christmas, Momo, our curious cat, ate a pompom and needed emergency surgery during an ice storm. Trupanion very quickly provided written pre-approval so we could go ahead with surgery knowing our insurance would cover the expensive procedure. Trupanion paid 80% of total cost of Momo's care without hassle or delay. The standard of customer service was perfect. I was always able to reach someone on the phone who could explain our options. Thanks to our Trupanion insurance Momo got excellent care and made a full recovery. This was my first experience with pet insurance and I am a very happy customer.
Insurer: Trupanion
By: Tara
Quick and easy reimbursement
As first time dog owner, it is also my first time to get health insurance for my pet. I have an 11-month old Golden Retriever. He's young and in perfect condition but maintaining his good health could get expensive. I get him yearly supply of K9 Advantix (flea and tick prevention) and Panacur-C (dewormer) and take him to the vet annually. This is also the same year, we decided to get him neutered. Coincidentally, he had some eye infection at the beginning of this year after his stay with dog trainer. Embrace Insurance made the process easy. I just fax them over the claim form with invoice and viola 2-3 days later I get my reimbursement directly to my bank account. They email me the result of their review within the next business day. You can enroll for direct deposit, check status of your claim and email them your questions and they rest assured you get a prompt and courteous response. So far, I made 3 claims and I'm happy with the service I am getting.
Insurer: Embrace
By: Jennifer
Surprisingly ideal
I was pleasantly surprised by this insurance. Initially there is some work you need to do to get everything running smoothly, but once you do it, it all pays for itself.
Insurer: Embrace
By: Aaron
Thank you!
I have a 12.5 yo large breed dog, with a few health issues including cancer. Pets Best has been amazing, helping us keep her comfortable and happy in her later years. I'm always amazed when they pay a claim, with no questions or hassle, since she has multiple, expensive problems. I also have two young dogs who haven't had claims, but there's no way I'll ever go without vet insurance after my experience. I don't write online reviews often, and my friends are all annoyed with me for bugging them to get pet insurance. This is just a good financial decision, all around.
Insurer: Pets Best
By: Johanna
Great Thanks from us and Don
Very good and fast service, simple paperwork, great communications. All around we were able to provide treatment without spending a lot of money.
Insurer: ASPCA
By: Alexander
Great experience so far
Researched the 3 top pet insurance companies that were referred to me. Embrace seemed reasonably priced and I didn't feel confused by weird terms. They were great with reimbursing me for wellness although I maxed out after just two visits. (NYC vet prices are pretty high). I did have minor billing issue but their customer service department was very quick to respond and settled it immediately. So far so good.
Insurer: Embrace
By: Danielle
Great service
My first claim for my dog. Faxed in claim and got a fairly quick response considering they had to get all initial paperwork. They covered the bill at 90% after the deductible.
Insurer: Trupanion Canada
By: Marissa