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Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you for helping ONYX the Pug
I have been with PetsBest for Onyx my Pug for many years.Thankfully he has remained in good health; and I think the last time with the exception of March 8, and the week after I had to use insurance was over 5+ years ago. I am Thankful that I have it, but found the process a little more time consuming them from years ago. All and All the CS team called the Emergency Hospital, and explained about an itemized bill when I lost patience with them; only to have to go back the week after, and them ( the hospital) finally getting the point about the bill. Anyway that was excellent CS service, which I am Thankful for. Lastly as Onyx turns 10 in August; I have to weigh my options for which plan I can afford , with what deductible......
Insurer: Pets Best
By: Margot
Better than Human Health Insurance
We have a 3 year old Doberman that loves to run and play. After one of our trips with her to the dog park we noticed that she came home limping. We went to the vet who took X-Rays and then called in the orthopedic vet that informed us that she had a torn ACL and needed surgery. After hearing this I called and spoke with Jeff at Healthy Paws pet insurance who went over with me how to start a claim. I submitted all of the paperwork that I had. Once Healthy Paws had my Vet names as we switched from when she was a puppy Haley reached out to the Vet and helped me get through the process. They were doing more than I had hoped for. Every person I came in contact with at Healthy Paws was great. They always asked about how our 4 legged child was doing. I am very thankful to have Healthy Paws pet Insurance. Within 3 weeks after the surgery the claim was settled and we had a check a week later. The hardest part was on my end getting the Vets to submit the proper paperwork. I have told all of my friends about Healthy Paws and what a great job they did to help complete the claim. I can't imagine ever having another pet without Healthy Paws in my corner.
Insurer: Healthy Paws
By: Louis
Best decision i've made with puppy insurance!
GREAT customer service! we were reluctant to get puppy insurance, but it was a great decision. Our dog ended up getting sick so the insurance was well worth the multiple vet appointments! the customer service is always very friendly and professional. i would recommend if you are on the fence about getting puppy insurance that you would do it through embrace, you wont be disappointed!
Insurer: Embrace
By: Thomas
Best out there!
When I rescued my 2 year old yellow lab she had a ton of health issues! More recently she has developed a back infection and had to get a pricey MRI as well as monthly expensive meds to take care of the problem. Honestly healthy paws has been amazing! Sometimes hard to believe how much they cover! If it wasn't for them I would of definitely had to get rid of my fur baby due to expenses! There are no fine print hidden things that everyone worries about. They cover what they say they cover and they send you your reimbursement super quick! Even when I have called their customer service department they have been nothing but helpful. I would never get another dog without insurance through healthy pets!!
Insurer: Healthy Paws
By: Kimberly
ASPCA very supportive
We compared several plans for insurance for Rae and decided on ASPCA. They have been very good for us, saving money overall when considering the premiums and co-payments. They accept claims directly from our vet electronically and pay promptly every time. I can't think of a claim they have denied, and they often call to check on how Rae is getting along - a nice personal touch. I'll rate them 9 only because we haven't used any other insurance to compare, but we are satisfied.
Insurer: ASPCA
By: Kurt
Ease of submittal and quick response
Submitting the claim was so easy online, I really appreciate being able to scan the receipt and claim form to send online. That makes my life easier. And the claim was addressed in a very timely manner, I got my reimbursement check already. Thank you.
Insurer: Embrace
By: Rebecca
Very Grateful for ASPCA Insurance
I bought ASPCA insurance for my lab when he started eating things he shouldn't (anything!) and ended up at the vet with stomach issues. This insurance was wonderful to have after a trip to the emergency vet on a Sunday morning. Last year, right before he turned two, he started having spells where he was seeing flies and snapping at them; the doctor's think it's a form of seizure and he's on two different medications. Because I have the full coverage on Rambo the monthly medication is covered as well. The claims are easy to file and the reimbursement check is sent within a few weeks. Anytime I've ever talked to anyone from ASPCA insurance they have been very friendly and helpful. One of the best purchases I've made.
Insurer: ASPCA
By: Lori
Wow, Healthy Paws!
My dog Jackson needed surgery on his elbow and shoulder. I can't say enough good about Healthy paw. The ease of the claims to the excellent customer service. I am beyond happy that I decided to insure Jackson!
Insurer: Healthy Paws
By: Aina
Outstanding company
My Brittany was a rescue dog,we got him when he was 2 years old. He is the best dog I ever had,a great little boy. Unfortunately he has some medical problems Epilepsy, Hypothyroidism and now Necrotizing pancreatitis all within the last two years. Healthy Paws has been very fast to settle a claim,they have never questioned a claim I have submitted. Without a doubt Healthy Paws is the best. If you are looking for insurance for your pet look no further.
Insurer: Healthy Paws
By: Bill
Cattail and Simon say thank you
I got pet insurance for Simon and Cattail 10 years ago. After having a cat with vaccine associated sarcoma, I wanted to make sure my cats had insurance in case of a serious illness. They're basically very healthy cats. Cattail had an injury to his paw which required multiple visits. The customer service people were very helpful and even called back to see how Cattail was doing
Insurer: ASPCA
By: Barbara